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Job Description Summary

Job Description

• Develops personal capabilities using existing formal and informal training opportunities, while also coaching others as required.
• Identifies shortcomings and suggests improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management programme with guidance from a project/programme manager.
• Highlights shortcomings and suggests improvements in current IT Security processes, systems and procedures within assigned unit and/or discipline.
• Helps others use and benefit from the existing knowledge management systems.
• Provides primary supervision to a team performing transactional work or supervises a small group performing junior professional tasks.
• Responds to individual and team objectives and invests in improving personal performance by growing own skills and capabilities, coaching others when required.
• Investigates questions related to existing programmes, processes and procedures.
• Defines, delivers, and adapts specialized products/services to meet customer needs by selecting the best possible approaches available within established systems.
• Keeps track of risk parameters and identifies and reports any major deviation to more senior colleagues while working within established risk management systems.
• Analyses specified problems and issues to find the best technical and/or professional solutions.
• Uses product specifications to design test procedures and standards.