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Sr. QA Manager
full-timeDetroit

Summary

Location

Detroit

Type

full-time

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About this role

Build a Bigger, Better, Bolder Future:
Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.
 

Job Summary:

In this role, you will manage the Enterprise Technology Quality Assurance (QA) function to ensure quality, environment stability and organizational integrity through a proactive approach. You will align QA teams with business units and Information Technology partners. This role will develop technology strategies that support long-term growth and sustainability and deploy those strategies addressing all stages of software product development and deployment tools. You will collaborate with other colleagues to know and understand competing projects and priorities. You will manage the Enterprise Technology Quality Assurance staff and interact closely with a variety of functional areas, franchisees and vendors.

Key Responsibilities:

  • Ensure that the QA team provides value that meet or exceed customer and organizational needs through well-defined, implemented, delivered and measured quality best practices.
  • Provide QA leadership through clearly defined standards that include documentation, metrics, estimation, environment stabilization and product defect management.
  • Manage a team and provide technical and process direction. Includes staff selection, coaching, development and performance management. Provide opportunities and framework for team members’ career advancement.
  • Explore advanced technical solutions that will enhance and increase team efficiency, product quality, reduce software and environmental build errors and build team efficiencies.
  • Collaborate with the IT leadership to develop technology strategies that support long term growth and sustainability. Develop an operational plan that is flexible in a changing environment and supports long-term objectives.
  • Oversee vendor product quality and performance, setting expectations and engaging the vendor to insure all commercial “off-the-shelf” products (COTS) are technically sound and meet corporate quality requirements.
  • Develop best practices and be a leader of change and adoption of new processes and technologies.
  • Collaborate with peers to prioritize projects, deliverables and resolve competing priorities and understand the strategic objectives of the organization.

Required Knowledge, Skills and Abilities:

  • Bachelor’s degree in Computer Science or a related degree. An equivalent combination of education, certification and/or experience may be considered in lieu of a formal degree.
  • Minimum of eight (8) years’ experience with various software development life cycles (agile, waterfall, iterative, etc.) software QA processes and efficiency tools, HP test tools suite (Quality Center, Quick Test Pro, Road Runner, etc.).
  • Demonstrated understanding and experience in software configuration management principles and the Development Life Cycle system (SDLC) from design to implementation.
  • Minimum of five (5) years in a formal management role, managing people and project teams within diverse areas of IT, with demonstrated experience in coaching, development plans and performance management.
  • Demonstrated leadership and interpersonal skills required both in one-on-one situations with all levels of personnel.
  • Evidence of resiliency, optimism and passion with ability to set vision and strategy to enhance the business.
  • Evidence of highly detail-oriented, organized, analytical and problem-solving skills with the capability to prioritize and manage multiple, concurrent projects.
  • Demonstrated relationship building and effective communication skills through active listening, sharing ideas, and frequent communication with various IT teams, co-workers, clients, and technical and business functions.
  • Proven effective communication skills (verbal, written and presentation), with evidence of ability to communicate technical information to a non-technical audience and facilitate effective group meetings.

Where You’ll Work:

  • A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
  • A colleague fitness center, work café and an outdoor patio with grills.
  • Over 60 different meeting spaces to help promote a collaborative environment.

All items listed above are illustrative and not comprehensive.  They are not contractual in nature and are subject to change at the discretion of Blue Line Distribution.  

   
Blue Line Distribution is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.                                   
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.  


This company participates in E-Verify. Click on any of the links below to view or print the full poster. E-Verify and Right to Work.

PRIVACY POLICY

Other facts

Tech stack
Quality Assurance,Software Development Life Cycle,Agile,Waterfall,Interpersonal Skills,Leadership,Problem Solving,Communication,Team Management,Technical Direction,Process Improvement,Vendor Management,Documentation,Metrics,Estimation,Environment Stabilization

About Little Caesars Pizza

ABOUT LITTLE CAESARS®

Little Caesars, the Best Value in Pizza*, was founded by Mike and Marian Ilitch as a single, family-owned restaurant in 1959 and is headquartered in downtown Detroit, Michigan. It is the third-largest pizza chain in the world, with restaurants in each of the 50 U.S. states and 29 countries and territories.

Known for its HOT-N-READY® pizza, Crazy Puffs®, and famed Crazy Bread®, Little Caesars uses quality ingredients, like fresh, never-frozen mozzarella and Muenster cheese and sauce made from fresh-packed, vine-ripened California crushed tomatoes. The brand is known for innovation and is home to the exclusive Pizza Portal® pickup, a heated, self-service mobile order pickup station. Little Caesars is also the Official Pizza Sponsor of the NFL.

A high-growth company with over 65 years in the $150 billion worldwide pizza industry, Little Caesars continually looks for franchisee candidates to join the team in markets worldwide. In addition to providing the opportunity for entrepreneurial independence in a franchise system, Little Caesars offers a simple operating system, a reputation for taste and value, and strong brand awareness with one of the most recognized characters in the country, Little Caesar. Little Caesars is proud to be part of the Ilitch Companies family of businesses.

For more, visit LittleCaesars.com and follow Little Caesars on TikTok, Instagram, and X.

*Limited to top 4 national pizza chains

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Food and Beverage Services
Founding Year: 1959

What you'll do

  • Manage the Enterprise Technology Quality Assurance function to ensure quality and organizational integrity. Collaborate with IT leadership and other colleagues to develop technology strategies and oversee vendor product quality.

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Frequently Asked Questions

What does a Sr. QA Manager do at Little Caesars Pizza?

As a Sr. QA Manager at Little Caesars Pizza, you will: manage the Enterprise Technology Quality Assurance function to ensure quality and organizational integrity. Collaborate with IT leadership and other colleagues to develop technology strategies and oversee vendor product quality..

Why join Little Caesars Pizza as a Sr. QA Manager?

Little Caesars Pizza is a leading Food and Beverage Services company.

Is the Sr. QA Manager position at Little Caesars Pizza remote?

The Sr. QA Manager position at Little Caesars Pizza is based in Detroit, Michigan, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Sr. QA Manager position at Little Caesars Pizza?

You can apply for the Sr. QA Manager position at Little Caesars Pizza directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Little Caesars Pizza on their website.