About this role
Dealership:
L0379 BMW of SterlingBMW of Sterling
BMW/Mini of Sterling is Looking for Loaner Desk Agents!
BMW/Mini of Sterling is seeking a talented and motivated Loaner Desk Coordinator who wants to grow their career with the best in the business! If you are personable, motivated, have a great attitude and are looking for a great opportunity to advance your career, we want to talk to you!
BMW/Mini of Sterling is one of over 300 + dealerships that make up the Lithia & Driveway family and is currently the second largest automotive retailer in the nation.
What will I be doing?
- Assure proper and thorough check in/check out of loaner vehicles upon client departure/return.
- Assess loaners for excessive mileage, damage, fuel level and overall cleanliness.
- Remind clients to remove all personal belongings including, garage door openers, etc.
- Assure loaner check in/check out process is operating with maximum efficiency with a consistent flow throughout the service drive.
- Assist Loaner Agent in the preparation of new loaner vehicle units and the retirement of expired units.
Who are we looking for?
- Automotive Customer Service Experience, Preferred
- Customer-focused, energetic, and self-motivated
- Outstanding follow up
- Ability to convert internet leads to appointment/sales
- Team player is a must
- Strong communication skills –verbal and written
- Excellent computer skills including CRM proficiency
- Highly organized with attention to detail
What do we offer?
We offer a generous, comprehensive benefits package and all the tools you will need to be successful. Our offerings include:
- Great work environment - beautiful, new, state-of-the-art facility
- Industry leading compensation and benefits package
- Tremendous opportunity for career advancement
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-term Disability Insurance
- Company-Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
- Opportunity for advancement
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Other facts
About Lithia & Driveway
Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off.
Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people.
As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process.
Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire.
We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations.
Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.
What you'll do
- The Loaner Desk Agent will ensure proper check in and check out of loaner vehicles, assessing them for mileage, damage, and cleanliness. They will also assist in preparing new loaner vehicles and retiring expired units.
Ready to join Lithia & Driveway?
Take the next step in your career journey