Lithia & Driveway logo
Customer Service Rep
full-timeRoseville

Summary

Location

Roseville

Type

full-time

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About this role

Dealership:

L0348 Lexus of Roseville

Lexus of Roseville

Now Hiring a Customer Service Rep!

  • Pay: $17 per hour

  • Schedule: Tuesday to Friday 930 am to 6pm. Saturdays 7am to 530pm

We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! If you share these goals, we want to talk to you!

Lithia & Driveway (NYSE: LAD), a Fortune 150 Company (#124 - 2025), is the #1 Automotive Group in the country with over 330+ dealerships nationwide!

We are committed to growing our company and Growing our People!

Customer Service Representative Responsibilities:

  • Provide customer follow-up, recording and tracking progress.

  • Greet and assist customers who enter the store showroom.

  • Answer & direct incoming calls and inquires.

  • Assist the Office Manager and/or General Manager with various clerical duties as needed.

  • Receive cash, checks and credit card payments from customers for parts/service invoices.

  • Run checks through check processing system for guarantee.

  • Daily cash reconciliation.

Qualifications:

  • Previous Customer Service experience a plus.

  • A team player who is focused on providing exemplary customer service.

  • Ability to multi-task in a fast paced work environment.

  • Excellent verbal written Communication Presentation Skills

  • Ability to manage one’s own time.

  • Typing and basic computer skills including Microsoft Office.

  • Working knowledge of CDK a plus.

  • Ability to solve basic math calculations.

We offer best in class industry benefits:

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

The expected pay for this position is $16.90-$17.00 per hour. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).

Other facts

Tech stack
Customer Service,Communication,Clerical Duties,Multi-tasking,Time Management,Typing,Microsoft Office,Basic Computer Skills,Math Calculations

About Lithia & Driveway

Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off.

Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people.

As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process.

Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire.

We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations.

Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Retail Motor Vehicles
Founding Year: 1946

What you'll do

  • The Customer Service Representative will provide customer follow-up, greet and assist customers, and handle incoming calls. Additional responsibilities include assisting management with clerical duties and processing payments.

Ready to join Lithia & Driveway?

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Frequently Asked Questions

What does a Customer Service Rep do at Lithia & Driveway?

As a Customer Service Rep at Lithia & Driveway, you will: the Customer Service Representative will provide customer follow-up, greet and assist customers, and handle incoming calls. Additional responsibilities include assisting management with clerical duties and processing payments..

Why join Lithia & Driveway as a Customer Service Rep?

Lithia & Driveway is a leading Retail Motor Vehicles company.

Is the Customer Service Rep position at Lithia & Driveway remote?

The Customer Service Rep position at Lithia & Driveway is based in Roseville, California, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Customer Service Rep position at Lithia & Driveway?

You can apply for the Customer Service Rep position at Lithia & Driveway directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Lithia & Driveway on their website.