About this role
Dealership:
L0183 BMW of MontereyBMW of Monterey
Appointment Scheduler (Bilingual Spanish Required)
BMW of Monterey is seeking an outgoing, customer-focused Appointment Scheduler to support our busy luxury Service Department. This is a fast-paced, phone-based role ideal for someone who enjoys delivering exceptional customer experiences while managing high call volume and scheduling service appointments efficiently.
If you thrive in a professional environment, enjoy helping customers, and want to grow with a premier automotive brand, we want to hear from you.
Compensation & Schedule
- Pay: $21.00 – $25.00 per hour (depending on experience)
- Schedule: Tuesday–Saturday (Sunday & Monday off)
- Service Department Hours:
- Monday–Friday: 7:30 AM – 5:30 PM
- Saturday: 8:00 AM – 4:30 PM
- Closed Sundays
Qualifications
- Bilingual in Spanish (required)
- Previous dealership or automotive experience preferred
- Strong customer service and communication skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Comfortable using computers, phone systems, and scheduling software
- Efficient typing and basic computer proficiency
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The hourly range for this position is $21.00 - $25.00. The actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
Other facts
About Lithia & Driveway
Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off.
Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people.
As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process.
Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire.
We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations.
Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.
What you'll do
- The Appointment Scheduler will manage high call volumes and efficiently schedule service appointments for the luxury Service Department. The role requires delivering exceptional customer experiences in a fast-paced environment.
Ready to join Lithia & Driveway?
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