About this role
Dealership:
L0701 DCH Brunswick ToyotaDCH Brunswick Toyota
Now Hiring - Service Bdc Rep/Appointment Coordinator
DCH Brunswick Toyota is searching for high-performing, BDC Representatives/Appointment Coordinator to join our service team! If you want to work in an amazing, employee-centric environment with tremendous opportunities to grow your career with the very best in the business, join the DCH Brunswick Toyota team!
We are interested in candidates who are polished, professional, have a great attitude, and are customer focused. You must be detail-oriented and have impeccable customer follow-up skills. Outstanding verbal and written communication skills and computer proficiency are essential.
Who are we looking for?
- Automotive Service BDC is required
- Strong focus on providing best-in-class customer service
- Outstanding follow-up skills
- Ability to maintain excellent phone etiquette while handling a high volume of calls
- Strong communication skills –both verbal and written
- Excellent computer skills including CRM proficiency
- Highly organized with attention to detail
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The hourly wage for this position is $15.92 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/
Other facts
About Lithia & Driveway
Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off.
Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people.
As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process.
Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire.
We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations.
Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.
What you'll do
- The Appointment Coordinator will be responsible for managing customer appointments and ensuring excellent service delivery. This role requires handling a high volume of calls and maintaining customer follow-up.
Ready to join Lithia & Driveway?
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