About this role
Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.
Location: Euclid - 22801
Employment Status: Salary Full-Time
Function: Distribution/Logistics
Pay Grade and Range: US10-E-28 Min: $62,100 - Mid: $80,700
Bonus Plan: Profit Sharing
Target Bonus:
Purpose
The Logistics Coordinator is responsible for managing freight claims, coordinating domestic shipments across all transportation modes, and enhancing customer service performance through continuous improvement initiatives and cross-functional collaboration.
Job Description (Duties and Responsibilities)
- Assist the logistics team in all aspects of domestic logistics operations
- Manage freight claims: initial filing, document collection, and supporting recovery efforts
- Coordinate with transportation providers to ensure timely and efficient shipment movement
- Collaborate with internal teams to deliver logistics support and drive operational efficiency
- Respond to inquiries from customers and personnel or direct them to appropriate channels
- Prepare Bill of Ladings and shipping paperwork for standard and expedited shipments
- Provide customer support by managing inbox for transit damage, loss, and material issues
- Organize and maintain shipping documentation and records
- Track and trace shipments to prevent late pickups and deliveries
- Follow up with transportation providers on missed pickups or deliveries
- Investigate and resolve issues to ensure customer requirements are satisfied
- Work directly with customers, sales, and order department to resolve discrepancies
- Play a key role in managing KPIs and implementing solutions to improve customer service and the flow of material
- Take on additional duties, responsibilities, and special projects as assigned
Basic Requirements
- Bachelors degree with a minimum of two years’ experience working in logistics (Shipping, Warehousing, or Manufacturing) OR an associate’s degree with four years' experience working in logistics.
- An uncompromising commitment to quality work and customer service is imperative
- Demonstrated initiative and ability to accept responsibilities with minimal supervision.
- Ability to perform detailed work with a high degree of accuracy in a high-volume environment
- Proven ability to multi-task, prioritize work to meet deadlines, and daily problem-solving
- Capability to cross-train and provide clear instructions to department personnel
- Excellent verbal and written communication skills
- Exceptional organizational skills
- Demonstrated leadership and sound decision-making abilities
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, OneDrive)
- Working knowledge of trucking equipment used in logistics
- Work Schedule: Monday-Friday, 8am to 5pm (occasional Saturday mornings remotely)
Preferred Qualifications
- Experience with ERP, TMS, or WMS systems (SAP preferred)
- Hazmat Training and Certification for IATA, IMDG and DOT
Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
Other facts
About Lincoln Electric
Lincoln Electric is the world leader in arc welding, robotic welding systems, plasma and oxyfuel cutting equipment and brazing and soldering alloys. Headquartered in Cleveland, Ohio, Lincoln has a worldwide network of manufacturing, distribution, sales and technical support covering more than 160 countries. For more information about Lincoln Electric and its products and services, visit the Company's website at http://www.lincolnelectric.com.
What you'll do
- The Logistics Coordinator manages freight claims and coordinates domestic shipments across various transportation modes. They enhance customer service performance through continuous improvement initiatives and collaboration with internal teams.
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