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Customer Service Rep I - PHC
full-time•Berthoud•$0k - $0k
About this role
Offering $15.16 to $23 per hour
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction.
Job Responsibilities:
- Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
- Documents calls and intakes in computerized record keeping system (Productivity)
- Verifies and updates demographic information such as address and telephone number in computerized records
Qualifications
- Read and analyze documents such as patient orders
- Comprehend pharmacy prescription terminology
- Effectively communicate with co-workers and patients alike
- Help with the training of employees
- Calculate figures and amounts in reference to frequency and doses dispensed
- Apply common sense understanding to carry out oral and written instructions
Education and Experience:
- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
- Must meet any licensing requirements necessary for specific location
- Computer entry experience required
Physical Demands:
The employee must occasionally lift and/or move up to 10 pounds.
What you'll do
- The Customer Service Rep I communicates with customers to answer questions and resolve problems. They also document calls and verify demographic information in computerized records.
About Lincare
Lincare is a leading supplier of respiratory-therapy products and services for patients in the home. You can learn more about our extensive suite of products and services by visiting our website. Everywhere we operate, Lincare is working to be a partner in patient care by providing high-quality services and supplies, promoting patient education, and building strong relationships with patients, physicians, families and caregivers.
Services we offer include:
Oxygen Therapy
Nebulizer Therapy
Sleep Therapy
Ventilator Therapy
Enteral Therapy
Pediatric Services
Caring Responders
Long Term Care
Disease Management Programs
and More!
***This social media page and related posts, comments and other information is not intended to serve as a vehicle for providing medical advice or health care services. Rather this page is used only for social and informational purposes. Please consult your physician or call the local Lincare location regarding your specific diagnosis, treatment, and health questions. If you are experiencing an urgent medical condition, immediately call 9-1-1.
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Frequently Asked Questions
What does Lincare pay for a Customer Service Rep I - PHC?
Lincare offers a competitive compensation package for the Customer Service Rep I - PHC role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Customer Service Rep I - PHC do at Lincare?
As a Customer Service Rep I - PHC at Lincare, you will: the Customer Service Rep I communicates with customers to answer questions and resolve problems. They also document calls and verify demographic information in computerized records..
Is the Customer Service Rep I - PHC position at Lincare remote?
The Customer Service Rep I - PHC position at Lincare is based in Berthoud, Colorado, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Customer Service Rep I - PHC position at Lincare?
You can apply for the Customer Service Rep I - PHC position at Lincaredirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.