Operations Associate, Canberra
full-time•Sydney
About this role
Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered more than one billion rides in cities around the world. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership.
We are looking for a data-driven, hands-on, entrepreneurial minded individual to join our Sydney, AUS Operations team. As an Operations Associate, you will enhance our fleet, coordinate our teams in the warehouse and in the field, and be the local eyes and ears on the ground to understand the local needs of our riders. You will tackle challenges along our operational journey from the moment a vehicle arrives in our warehouse, until a customer ends their ride. This role is a great opportunity to be at the forefront of shaping the future of mobility in Canberra, AUS
This is a warehouse-based position that requires an onsite presence 5 days a week Monday - Friday in Sydney.
What You'll Do:
Hire, train, and provide coaching to all levels of Mechanics and Fleet Support positions responsible for deploying and retrieving our shared electric vehicle
Build a safe, compliant and efficient warehouse environment that supplies a fully operational fleet of vehicles for Canberra, AUS.
Define new processes and best practices to drive operational excellence within the warehouse
Partner cross-functionally on operations projects that result in identifying expansion opportunities within your region(s)
Define and monitor KPIs that measure the profitability, revenue, and operational performance of your market(s)
Provide complaint management and customer incidents investigation support
Partner with the local Government Relations representative to manage key Legal, Regulatory and Safety issues
Maintain positive relationships between customers, regulators/city officials, employees, and Lime management
Collaborate with Engineering and Product teams to drive local initiatives for revenue growth
About You:
1-3 years of professional work experience; ideally 1+ year of experience within an Operations position
Experience leading teams or groups preferred
Demonstrated expertise with the Canberra region and ability to anticipate operational needs and/or challenges within this area
Grit and an entrepreneurial spirit with the ability to work in an ambiguous environment
High-energy and sound decision maker with the ability to make data-based decisions with a cost focused mindset
Fluent verbal and written English skills
Familiarity with Excel and Google Sheets (Tableau & SQL knowledge would be a bonus) with the ability to navigate and draw inference from data
Excellent communication and stakeholder management skills
US/Canada Based: Valid driver license and clean driving record
#LI-Onsite
#LI-MW1
If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.
Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email [email protected] for assistance.
What you'll do
- As an Operations Associate, you will enhance the fleet and coordinate teams in the warehouse and field. You will tackle challenges from the moment a vehicle arrives in the warehouse until a customer ends their ride.
About Lime
Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.
Ready to join Lime?
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Frequently Asked Questions
What does a Operations Associate, Canberra do at Lime?
As a Operations Associate, Canberra at Lime, you will: as an Operations Associate, you will enhance the fleet and coordinate teams in the warehouse and field. You will tackle challenges from the moment a vehicle arrives in the warehouse until a customer ends their ride..
Is the Operations Associate, Canberra position at Lime remote?
The Operations Associate, Canberra position at Lime is based in Sydney, New South Wales, Australia. Contact the company through Clera for specific work arrangement details.
How do I apply for the Operations Associate, Canberra position at Lime?
You can apply for the Operations Associate, Canberra position at Lime directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.