About this role
About Our Practice
At Carolinas Dentist in Wilmington, we operate at a fast-paced, high level of efficiency while providing the best patient experience. Not only do we provide top-tier patient care, but we also cultivate an environment where team members can flourish both professionally and personally. Our team is self-driven, goal oriented, and humbly confident; all while being funergetic, competitive, and relationship based.
Core Responsibilities:
- Scans checks and all insurance correspondence daily to shared folder for RCT to post
- Responds to follow-up emails with corrections/answers within 48 hours
- Collect & post all patient payments
- Contacts patient and/or subscriber for any insurance discrepancies
- Work with PM to audit necessary flagged account
- Audit and correct billing list based on billing type
- Answers patient billing questions
- Works with PM to allocate patient payments and income transfers
- Other non-RCM duties as assigned by PM
Administrative Responsibilities:
- Managing emails to the office billing & insurance accounts
- Participates in special projects and tasks as assigned
- Attends and contributes to daily/weekly meetings
- Reports to PM with any grievances or issues
Qualifications:
- High school diploma or equivalent required
- A minimum of two years of front office experience preferably in a dental setting
- Proficiency with Microsoft Office Suite
- Knowledge of dental software strongly preferred
Benefits Offered
- Competitive Pay: Receive pay that matches your experience and performance.
- Comprehensive Insurance: Enjoy peace of mind with health, dental, and vision coverage.
- Future Planning: Secure your financial future with our 401k retirement savings plan.
- Time for You: Paid time off and holidays to recharge.
- Growth and Learning: Unlock your potential with opportunities for professional development and growth.
Other facts
About Lightwave Dental
Lightwave is a dental leadership organization providing world-class business services so dentists and their teams can realize personal, professional and financial goals.
Based in Woodbridge, VA, with an alliance of dental practice partners across the Mid-Atlantic, Lightwave provides non-clinical practice management services to help dentists and their teams remove the burdens of insurance negotiations, patient billing, practice marketing, human resources, recruiting and more.
Lightwave supports the growth strategies of dentists and their dental teams at every stage of their career: 1) assisting doctors and hygienists in the launch of a career in dentistry; 2) supporting doctors as they lead their dental practice to success; and, 3) working with those looking toward retirement to reward themselves and leave a legacy.
What separates Lightwave from other dental support organizations is a passionate people-first culture that values collaboration, patient relationships and practice culture.
Interested dentists are encouraged to reach out to the Lightwave executive team. Become a member of an innovative dental alliance and play an ownership role in building the group dentistry solution the industry truly needs.
What you'll do
- The RCM Partner is responsible for managing insurance correspondence, collecting and posting patient payments, and addressing billing questions. They will also work with the Practice Manager to audit accounts and participate in administrative tasks.
Ready to join Lightwave Dental?
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