Lightwave Dental was founded in 2016, is a high-growth company building the group model for the future of the dental industry. Lightwave is passionate about doing things the right way with a tight focus on high quality, core values, and taking care of their people. Lightwave is a dental leadership organization that focuses on partnering, training and developing dentists as the natural leaders of the dental practice. Lightwave helps dentists launch their careers, supports dentists leading high-growth dental groups, and assists doctors looking to establish their legacy as they transition into retirement. Lightwave is solving the big problems in dentistry: retirement, management, reimbursements, and partnership by providing the benefits of a group while preserving the essence of private practice. Lightwave currently supports over 80 dental offices in 4 states. For additional information, please visit lightwavedental.com. Follow us on LinkedIn, Facebook, and Instagram.

As part of our continued growth, we are seeking an experienced and detail-oriented Payroll & Benefits Manager to join our team in a fully remote role, with availability aligned to the Eastern Time (EST) zone. This position is responsible for overseeing accurate, compliant, and timely payroll and benefits administration across a multi-state workforce that includes salaried, hourly, commission-based employees, and doctors. We offer a competitive compensation package, including generous pay, comprehensive benefits, paid time off, a 401(k) with company match, and additional programs designed to support the well-being and success of our employees.  

Payroll Administration: 

• Process payroll using Dayforce for both salaried, hourly and commission employees and doctors, ensuring accurate and timely payment of wages, bonuses, and benefits
• Reconciliation: Oversee monthly, quarterly, and annual reconciliation of payroll accounts to ensure accuracy in financial reporting
• Reconcile payroll-related accounts (e.g., accrued payroll, payroll taxes, employee benefits) and resolve discrepancies with accounting and finance teams
• Compliance Management: Ensure compliance with federal, state, and local tax laws
• Reporting & Audits: Prepare, review, and submit accurate and timely payroll-related reports for internal stakeholders. Participate in audits and ensure proper documentation for regulatory reviews is provided timely
• Collaboration: Work closely with HR and Finance teams to address employee pay issues, resolve discrepancies, and ensure proper reporting for cost accounting
• Data Integrity: Ensure accuracy and confidentiality of payroll data, including employee information, pay rates, deductions, and benefits
• Employee Support: Provide exceptional customer service to employees regarding payroll inquiries, tax withholding, benefits, and deductions
• State Compliance: Maintain state compliance notices and have in-depth knowledge of multi-state tax compliance and reporting

Benefits Administration:  

• Serve as primary contact for plan vendors and third-party administrators
• Coordinate transfer of data to external contacts for services, premiums and plan administration
• Evaluate and revise internal processes to reduce costs and increase efficiency. · Document and maintain administrative procedures for assigned benefits processes
• Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees
• Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, distributions, loans, hardships and compliance testing
• Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records
• Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans

Qualifications: 

• Minimum of 7+ years of experience in payroll and benefits administration 
• Bachelor's degree in human resources, finance, business administration, or a related field
• Excellent analytical and organizational skills, with a high level of discretion  
• Experience with payroll software such as Dayforce, ADP, UKG, or similar systems
• Advanced Excel knowledge and proficiency in Microsoft Office—manipulating data, building reports, and leveraging tools to get the job done efficiently
• Strong understanding of federal, state, and local payroll laws and regulations
• Strong communication and interpersonal skills
• Experience in benefits administration and vendor management
• Detail-oriented, with the ability to juggle multiple tasks and meet deadlines without sacrificing accuracy
• Ability to work independently and as part of a team
• Strong written and verbal communication skills
• Experience with Doctor agreements and commission calculations—familiarity with these complex processes will help you succeed in this position
• Certified Payroll Professional (CPP) or other relevant certification preferred

In return for providing an excellent employee and patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.