Business Development Manager - Malaysia

<div class="content-intro"><p>At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.</p> <p>Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities.</p> <p>At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀</p></div><p><strong>What you will do</strong></p> <p>We are expanding internationally and are looking for a full-time&nbsp;<strong>Business Development Manager - Malaysia (based in Kuala Lumpur).</strong></p> <p><strong>Where you will have impact</strong></p> <ul> <li>As a hunter, you source potential client opportunities via cold calling, email campaigns and through interaction with professional industry network groups.</li> <li>Your primary focus will be on the Malaysian market, targeting opportunities and building client relationships within this region.</li> <li>Respond to all incoming product enquiries, referrals and leads in a timely and effective manner. You format tailor-made proposals to clients.</li> <li>You organise face-to-face or online product demonstrations and advanced training sessions.</li> <li>Keep track of our existing client base and generate new sales by upselling our products according to the client’s needs.</li> <li>Contract negotiation, maintaining a balance between optimal service, value for the client and Lighthouse's profit margins.</li> <li>Together with the team, you help building and adjusting the vision for the sales team. You build and execute a business development plan to achieve business aims and the sales targets, develop innovative strategies to maximise results and identify shortfalls in the process. This all aiming at process improvements.</li> <li>Attend meetings, (inter)national conferences and organize regional road shows as required.</li> <li>You are the middleman between our client and our Product Development team. You will provide client feedback to this team so products can be reviewed in line with the feedback.</li> <li>Keep track of your efforts in our CRM system and achieve KPI’s and targets.</li> </ul> <p><strong>About our team</strong></p> <p>Join our dynamic Revenue team of over 150 sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers, (including hotels, chains, STR and more) to help them achieve their revenue goals. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization.</p> <p>With a mission to expand our market share in APAC, we focus on both mature and growth markets, constantly seeking out new opportunities to expand our territory. Our team of 36 people is made up of talented and driven individuals from diverse backgrounds, all working together to drive revenue growth and achieve our goals.&nbsp;</p> <p><strong><img style="max-width: 100%;" src="https://i.imgur.com/Zu5pMMP.jpeg" alt="Lighthouse Office Photo" width="500"></strong></p> <p><strong>What's in it for you?</strong></p> <ul> <li>Flexible working environment: Work from home or at one of our global offices.</li> <li>Flexible time off: Autonomy to manage your work-life balance.</li> <li>Collaborative team: High-bar, friendly, creative, and passionate colleagues.</li> <li>Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.</li> <li>Impactful work: Shape products relied on by 85,000+ users worldwide.</li> <li>Competitive compensation: Proactively maintained to value your work.</li> <li>Referral bonuses: Earn rewards for bringing new talent to our #bestteamever!</li> </ul> <p><strong>Who you are</strong></p> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">Degree or diploma in a relevant field (Hospitality, Business, Communication, Economics, or similar), or equivalent professional experience.</li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">5+ years in sales or business development</strong>, ideally in hospitality tech or SaaS, with a strong track record of meeting or exceeding targets.</li> <li data-stringify-indent="0" data-stringify-border="0">You have a&nbsp;<strong data-stringify-type="bold">history of meeting or exceeding sales targets</strong>&nbsp;and can show strong pipeline management skills across the full sales cycle.</li> <li data-stringify-indent="0" data-stringify-border="0">Passionate about travel and sharing the Lighthouse values.</li> <li data-stringify-indent="0" data-stringify-border="0">A hunter mentality: skilled at generating leads, building pipelines, and delivering tailored presentations/webinars.</li> <li data-stringify-indent="0" data-stringify-border="0">Self-starter with a growth mindset, constantly seeking improvements and embracing challenges.</li> <li>You are <strong>fluent</strong> in <strong>English AND Malaysian! Other Asian languages</strong>&nbsp;is a plus!</li> <li data-stringify-indent="0" data-stringify-border="0">Collaborative team player who uplifts others and thrives in fast-paced, innovative environments.</li> <li data-stringify-indent="0" data-stringify-border="0">Experience with Salesforce or other CRM tools is preferred.</li> </ul> <p><img style="max-width: 100%;" src="https://imgur.com/ktohM93.jpeg" alt="Lighthouse Team Photo" width="500"></p><div class="content-conclusion"><p>Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture.</p> <p>If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you.</p> <p>We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. <span style="color: rgb(255, 255, 255);">#LI-Hybrid</span></p></div>