Job DetailsJob Location: Hart County Service Center 0AV58 - Munfordville, KY 42765Position Type: Full TimeEducation Level: High SchoolSalary Range: $15.60 - $15.60 HourlyTravel Percentage: EligibleJob Shift: 1st shiftJob Category: Admin - Clerical

POSITION SUMMARY:

A Client Services Representative will perform duties related to reception and clerical tasks in support of client services rendered at LifeSkills.

DUTIES AND RESPONSIBILITIES:

Generate a professional image of the company through words and actions
Communicate clearly and effectively with customers and coworkers throughout daily interactions
Display open communication, cooperation and the sharing of knowledge within all departments of the company
Manage a high volume of incoming calls
Must effectively manage multiple projects
Ensure timely processing of assigned data entry tasks
Audit incoming paperwork as well as own work for potential errors
Coordinate a high volume of filing while accurately maintaining the medical record
Accurately maintain cash drawer
Perform client urinary drug screening

JOB REQUIREMENTS / EXPECTATIONS:

Office setting requires ability to sit or stand for extended periods of time. Must be able to lift up to 15 lbs.
Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
Excellent communication and interpersonal skills to interact with staff, clients, and vendors.
Proficiency in office software, including Microsoft Office Suite and other relevant applications.
Ability to handle confidential information with discretion and professionalism.
Problem-solving skills and the ability to make decisions independently.
Attention to detail and a high level of accuracy in work.
The applicant hired in this role will be evaluated based on how consistently daily responsibilities are carried out in support of the smooth operation of the office.

Qualifications

QUALIFICATIONS:

High School Diploma or equivalent
Fundamental knowledge of computer programs (Word, Excel, and Outlook) 
Must possess typing skill level that ensures projects can be completed timely and efficiently.

CORE VALUES:

All employees must be willing to live our company's core values.

Integrity – Exhibiting the highest moral, ethical and legal standards. Doing the right thing – even when no one else is looking.
Teamwork – Putting team success over personal success. Actively valuing the strengths and talents of others.
Trust/Respect– Seeing and believing in the good intentions of others. Interacting with others in a way that makes them feel valued. Listening without judging. Offering understanding and acceptance.
Care/Compassion – Demonstrating unconditional kindness, concern and empathy. Exhibiting genuine concern for others.
Ownership/Accountability – Taking personal responsibility for one’s work, actions and feelings. Accepting responsibility for and learning from mistakes.