Memorial Medical Center

Job Title: Switchboard Operator 
Job Type: Full Time

 

Your experience matters  

Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Switchboard Operator, joining our team, you’re embracing a vital mission dedicated to making communities healthier ^®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. 
 

How you'll contribute
The Switchboard Operator receives all incoming calls to the hospital. Does in-house paging, codes and dial-a-page system. Keeps Switchboard files updated with current room numbers, discharged patients, new admissions, etc. Maintains updated employee information for the disaster procedure files.
Reports to: Director, Information Systems
FLSA: Non-exempt
 

Essential Functions

• Receives incoming calls to house extensions or patient rooms. Receives calls from in-house extensions.
• Handles all emergency calls and pages. Contacts appropriate personnel as situation warrants.
• Handles all intercom paging and general information from in-house and outside calling parties.
• Evening, night, weekend and holiday operators may be responsible for contacting on-call personnel as requested by the Nursing Supervisor. Also take and relay messages to on-call persons by paging, beeping or calling their home.
• Keep all pertinent information on the bulletin board and disaster policies and procedures updated. Stay abreast of any and all changes which apply to switchboard functions.

 

Minimum Qualifications

Education:

• High school diploma or equivalent required.

Skills:

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. 
• Must be able to work in a stressful environment and take appropriate action.
• Other duties as assigned.

 

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:   

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. 
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. 
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. 
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). 
• Professional Development: Ongoing learning and career advancement opportunities. 
   

More about Memorial Medical Center

Memorial Medical Center is a 199 bed acute medical/surgical teaching hospital located in Las Cruces, NM, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone—your experience matters.

 

Memorial Medical Center is an Equal Opportunity Employer. MMC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment

 

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.