Student Retention Support

Job DetailsJob Location: Glenoaks (075) - Pacoima, CA 91331Position Type: Regular Full-TimeSalary Range: $23.00 - $33.00 HourlyJob Shift: DayJob Category: ClassifiedASSURANCE LEARNING ACADEMY  Full-Time, Monday – Friday; 8 a.m. – 5 p.m.    Help Us Change Lives We live by the motto that “There is a Student in Front of Everything We Do” and we are very passionate about it.  Do you have a passion to work with students? If so, then this is an exciting opportunity for you! You’ll have the opportunity to work with a diverse group of students supporting their growth and development. Remember the person who made a difference in your life? Now it’s your turn.  Learn more about us at https://learn4life.org/   How You Will Make an Impact The Student Retention Support will perform a variety of duties and responsibilities involved in student attendance and readmission, and book retrieval. This position will interact with students, families, school personnel, community agencies and law enforcement.   RESPONSIBILITIES/DUTIES: This list is illustrative only and is not intended to be a comprehensive list of tasks performed by this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Investigate student absences and withdrawals and encourage school readmission Contact parents/legal guardian and students to obtain information concerning reasons for pupil absences from school Make home visits to follow up on attendance problems and to observe home situations that may interfere with attendance Participate in Attendance Intervention Meetings (AIM) and Student Retention Meetings (SRM) Secure and track return of school books Collaborate with school personnel to investigate and address student retention Develop, establish and coordinate community resource contacts Provide weekly progress reports to supervisor regarding student and asset retrieval along with comprehensive report tracking all contact with current or former students Answer inquiries from students, parents/legal guardian regarding attendance records and school re-admittance Document student attendance progress in the student database Apply and provide information, forms and necessary documents regarding school policy and procedures Work with local law enforcement for student retention Type and prepare a wide variety of documents including letters, reports Compile and analyze information Perform a wide variety of general clerical and administrative work including the maintenance of accurate and detailed reports, verifying accuracy of information, and research Participate in staff meetings and trainings Administrative duties, responsibilities, and activities may be assigned or changed from time to time Adhere to attendance policies Research the enrollment status of students leaving our school at outside schools and update codes as needed   Qualifications  SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC: Modern office methods, practices, procedures Proficiency in MS Word, Excel, PowerPoint Good English usage, spelling, grammar and punctuation. Data analysis, entry and work processing methods, techniques, and programs Understanding of ADA and attendance accounting procedures Telephone techniques and etiquette Interpersonal skills using tact, patience and courtesy Record keeping practices Ability to: Learn, interpret, apply and communicate school rules, regulations, and policies Work effectively in the absence of supervision Perform data entry and data compilation from a variety of sources Perform work with speed and accuracy Understand and carry out oral and written directions Strong organizational and planning skills; Meet schedules and timelines Work cooperatively with others (parents/legal guardians, students, and school officials) Ability to handle multiple competing assignments and projects Communicate effectively, both orally and in writing MINIMUM QUALIFICATIONS: One year experience in a public school environment or public social services background Community or school relations work experience, including working with courts and law enforcement Proficient in MS Office applications (Word, Excel, Email) High School Diploma or GED equivalent; college coursework or CASCWA training a plus TRAVEL: Ability to travel up to 40% (to include student homes)   PHYSICAL REQUIREMENTS: Mental Demands: high workflow management, high project coordination Finger Dexterity: using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together Talking: especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly Average Hearing: able to hear average or normal conversations and receive ordinary information Average Visual Abilities: ordinary acuity necessary to prepare or inspect documents or operate machinery Physical Strength: sedentary work. Sitting most of the time, and occasionally exerts up to 10 lbs. of force (almost all office jobs) Frequent multi-tasking, changing of task priorities, repetitious exacting work required Working in a noisy, distracting environment with frequent deadline pressures