For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Position Summary:

The Senior Manager, Finance, Business and Consumer Markets provides strategic business partnership support to B2G non-capped, B2B and B2C business within LifeLabs Core and new businesses. This includes Government non-capped, Hospital Contracts, Private Pay, Genetics, RMA, Mobile services, and all market expansion opportunities of the General and Advanced Diagnostics business unit. Using analytics and financial modelling to influence and advise, this position provides the business with the data and intelligence to identify opportunities to maximize both the top-line growth and bottom-line margins for existing and new sources of funding / revenue supporting contract renewals and new direct to consumer initiatives.

This position will help to support LifeLabs General and Advanced Diagnostics teams by providing recommendations to drive improved business performance and optimal pricing for the RFP contracting processes. This position is responsible for ensuring completion of monthly business unit performance reviews, annual budget and forecast process updates, the 5-year plan and any financial modelling / business cases required to support current and future impacts of opportunities for the delegated business segments. 

Vacancy status: This posting is for an existing position.

What You’ll Do:

• Provide leadership to team, manage the performance of the team to ensure goals and objectives are met, daily mentorship and support development of all team members.

• Monthly Business Unit Performance Reviews:  Working in conjunction with General Diagnostics, Advanced Diagnostics and consumer portfolio to establish a working partnership and framework to analyze and communicate results of the delegated business units on a monthly basis. Responsible for oversight of the month-end framework including traditional variance analysis, performance monitoring, visual dashboards to measure in-process metrics as well as progress / tracking on the achievement and course corrections of any segment initiatives. Responsible to proactively work with business partners to identify business risks & opportunities and develop risk mitigation recommendations. Lead all financial results communications to senior management.

• Annual Budget, Forecast Updates and 5-year Plan Development: Lead the processes specific to General Diagnostics, Advanced Diagnostics and consumer portfolio to develop the annual budget, corresponding “year to go” forecast updates and the annual 5-year financial plan for Life Labs. Support business with the development of long term business strategies through understanding of external and internal environment, build out of assumptions based on internal and market data. Ensure accuracy and validity of financial and business assumptions. Ensure alignment of plans across all stakeholder groups, meaning Commercial and Operations. Lead forecast reviews with BCM Leadership team, VP Commercial Finance and CFO.
• Analytics and Business Partnerships:  Provide financial recommendations, strategic council and information through leverage of analytical frameworks and tools to assist the General Diagnostics, Advanced Diagnostics and Consumer business unit in making data-driven decisions, including pricing activities, new business ventures, new product lines, margin analysis, low volume/margin test rationalization, product divestitures, capital investments, RFP activities for customers, contract negotiations and more broadly any other innovations, strategic initiatives and ad hoc analysis as required to enable business decisions. Support rollout of new businesses including help defining new operations and financial processes as needed. Leverage tools to enable business case development and documentation, inclusive of both capital requirements and investment returns / payback.  

• Identify, develop and implement opportunities to consolidate, standardize and automate processes within the team to deliver more efficient and effective processes and improved performance. 

• Ability to perform ad hoc projects in support of the VP Commercial Finance and CFO.

What You’ll Bring:

• Minimum 10 years of experience in the retail, healthcare or complementary industry
• University Degree in In Finance or Accounting
• Accounting Designation, CPA and / or MBA is preferred 
• Experience working in an environment with a strong operational and regulatory focus (i.e. manufacturing, pharma and Consumer industry), is an asset
• 3+ years people leadership experience
• Ability to decipher a contract and convert this to a dynamic financial model
• Experience in leading financial pricing analysis
• Experience in supporting business development opportunity including development of financial model for new line of businesses.
• Exceptional analytical and business planning skills in order to solve problems and research and escalate issues, when necessary
• Deep understanding of finance processes and data requirements
• Excellent management presentation capabilities
• Experience with ERP systems (Oracle, Oracle Cloud, SAP, EPM application suites preferred)
• Experience working with reporting and data visualization tools such as Power BI.
• Demonstrated initiative in recognizing efficiencies and implementing process improvement and change initiatives cross-functionally.
• Strong computer and reporting skills with an advanced proficiency in MS Excel and Word
• Strong collaborator, ability to work across multiple levels of the organization. 
• Proven ability to develop and maintain effective relationships.
• Proven ability to provide solutions to stakeholders through strong problem-solving and strategic thinking skills.
• Proven ability to lead teams, improve engagement and develop talent for the long-term (including successors)
• Excellent communication skills, verbal and written, with ability to work with a variety of people in a team environment.
• Proven ability to influence and implement process changes within the team and across the organization. 
• Solid organizational and time management skills in order to prioritize competing demands and meet deadlines.
• Ability to show resilience and agility

#LI-MP1
Why Join Us:

At LifeLabs, you’ll have the opportunity to play a key role in shaping financial strategy that supports both core operations and future growth. You’ll work closely with senior leaders across the organization, providing insight and influence through data-driven analysis, strategic thinking, and strong business partnership.

This role offers exposure to a diverse and evolving portfolio, complex funding and contract structures, and meaningful market expansion initiatives. You’ll join a collaborative, purpose-driven organization that values professional growth, accountability, and continuous improvement- where your expertise will have a direct and lasting impact.

What We Offer:

Salary Range: $110,400- $140,800 CAD annually (commensurate with experience)

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:
 

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected].

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!