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General Manager
full-timeAustin

Summary

Location

Austin

Type

full-time

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About this role

Position Summary

Life Time champions a healthy and happy life for its members. As the nation’s only Healthy Way of Life brand, Life Time delivers an unmatched athletic resort experience and provides a comprehensive healthy living, healthy aging and healthy entertainment experience that goes well beyond fitness to encompass the entire spectrum of daily life for individuals, couples and families of all ages. We operate over 110 fitness centers around the United States and Canada, most of which operate 7 days a week, 24 hours a day. Our innovative programs, world-class training, nutrition and holistic approach to wellness helps others towards a healthy way of life by engaging their areas of interest and helping them discover new ones. Join our team and showcase your leadership skills in our fast-paced health and fitness careers.

The General Manager in Training position is a high-profile leadership position. As a GM in Training, you will partner with the club's current General Manager or Senior General Manager to help with the club’s overall direction, coordination, operation, and success. You will ensure the club meets financial goals, while providing remarkable leadership in the areas of customer service, team member relations, sales, in-center business performance, and member participation.  

You will enroll in the General Manager Certification and complete the required trainings provided by Life Time Education. In addition, you will complete on the job training provided by the club's General Manager and Area Director. This includes giving daily support to a team of 150-300 team members and offering ongoing leadership, motivation, and development You will cast, coach, communicate and hold Department Managers responsible for The Life Time Way expectations. You will act as the club ambassador to give each member an unforgettable experience. 

Job Duties and Responsibilities

  • Attends required General Manager Certification trainings and presents on the business plan
  • Performs daily walk-through inspections to ensure that all areas of the club are clean, neat, organized, and like new
  • Studies Net Satisfaction Scores to ensure the best member experience
  • Monitors budgets and forecasts revenue and expenses for each department monthly/quarterly/annually 
  • Monitors supplies, payroll, cost of goods, and expenses for each department monthly/quarterly/annually
  • Mentors Department Managers to ensure continuous growth through training, developing, assessing performance, and providing feedback
  • Co-facilitates Weekly Department Manager Meetings.
  • Participates in a quarterly club assessment in partnership with the General Manager and Area Director
  • Authorizes new hires, promotions, employee status changes, and terminations with the Department Managers
  • Guides and executes monthly Manager on Duty program

Position Requirements

  • HS Graduate or Equivalent
  • 3 years of experience in the fitness, hospitality or retail industry
  • 2 years of management experience
  • Understanding of computer software such as Microsoft Excel and Word
  • Excellent interviewing techniques
  • Ability to sit, stand, walk, reach, climb and raise up to 50 pounds​
  • CPR and AED Certified

Preferred Requirements

  • Bachelor's Degree in Business or a related field

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

Other facts

Tech stack
Leadership,Customer Service,Team Management,Sales,Budget Management,Training,Motivation,Communication,Performance Assessment,Problem Solving,CPR Certification,AED Certification,Microsoft Excel,Microsoft Word,Fitness Industry Knowledge,Hospitality Experience,Retail Experience

About Life Time

Life Time provides an entertaining, educational, friendly and inviting, functional and innovative experience of uncompromising quality that meets the health and fitness needs of the entire family.

Life Time is a wellness pioneer reshaping the way consumers approach their health by integrating where we move, work and live—digitally and physically—through our Life Time athletic resorts, Life Time Work and Life Time Living brands. Our objective is to deliver the best experiences and programs in the best places by the best people and performers. We are committed to an inclusive culture that welcomes and respects everyone, supporting all people on their path to healthier, happier lives.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Wellness and Fitness Services
Founding Year: 1992

What you'll do

  • The General Manager in Training will partner with the current General Manager to oversee the club's operations and ensure financial goals are met. Responsibilities include mentoring department managers, conducting inspections, and enhancing member experiences.

Ready to join Life Time?

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Frequently Asked Questions

What does a General Manager do at Life Time?

As a General Manager at Life Time, you will: the General Manager in Training will partner with the current General Manager to oversee the club's operations and ensure financial goals are met. Responsibilities include mentoring department managers, conducting inspections, and enhancing member experiences..

Why join Life Time as a General Manager?

Life Time is a leading Wellness and Fitness Services company.

Is the General Manager position at Life Time remote?

The General Manager position at Life Time is based in Austin, Texas, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the General Manager position at Life Time?

You can apply for the General Manager position at Life Time directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Life Time on their website.