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Employee Relations Specialist
full-time•Indianapolis
About this role
EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.
Notice to Applicants:
In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.
Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application, please email us at [email protected]. A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.
Req ID: 24633
Location: Corporate Office
About Our Company
Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US and abroad. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Lululemon, and Mitchell & Ness. In addition to our wide assortment, we are the industry leader in on demand customization.
We currently operate 1,300+ brick and mortar locations, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and the two largest MLB franchises, via our Yankees & Dodgers Clubhouse stores. Lids have built partnerships and collaborations with iconic global brands including Marvel/Disney, Playboy, Travis Scott’s Cactus Jack, and Post Malone, creating a community where fans, fashion, and culture collide.
General Position Summary
An Employee Relations Specialist plays a vital role within the Lids Human Resources Department and is responsible for timely responses and resolutions of internal investigations covering a variety of employee matters. This position primarily supports our retail locations throughout the US. As an Employee Relations Specialist, you will be a key partner to our District Sales Managers, as well as other corporate and field partners, for issues needing HR guidance.
Principle Duties and Responsibilities
- Conducts prompt, thorough, and detailed investigations into employee concerns and recommends appropriate actions based on findings through AllVoices Case Management System.
- Serve as a subject matter expert on company policies, procedures, and practices, providing interpretation and advisement on policy and disciplinary matters.
- Coaches, counsels and guides managers on performance and misconduct matters, ensuring consistent application of disciplinary action.
- Manages and tracks employee documentation related to progressive steps of discipline.
- Ensure the timely and accurate processing of employee lifecycle changes (e.g., hires, transfers, promotions, separations), using the company's HR Information System (HRIS).
- Stays abreast of federal, state, and local employment laws and regulations to ensure compliance in all employee relations practices and communicate relevant changes to stakeholders.
- Provides timely responses to employees and managers on employee relations matters, policies, procedures, and applicable laws and regulations through the HR ticketing system.
- Participates in the development of Employee Relations team and HR department projects and goals, ensuring alignment with departmental and organizational objectives.
- Assists in monitoring employee relations case and investigation trends to develop proactive solutions.
- Recommend new approaches, policies, and procedures to drive continuous improvement in departmental efficiency, effectiveness, and employee relations practices.
- Collaborates with management and HR leadership by providing information that leads to proactive solutions or action plans that impact policies, processes and procedures.
- Supports the delivery of Talent Development programs such as New Hire Orientation and compliance training.
- Other duties as assigned.
Additional Principal Duties and Responsibilities
Job Required Knowledge & Skills
- Bachelor’s degree in Human Resources, Business, Communications or related discipline required.
- Minimum of 1 year of direct employee relations experience, including conducting investigations, providing policy interpretation, coaching managers, and supporting disciplinary and performance management processes.
- Strong interpersonal skills and the ability to communicate verbally in a clear, audible, and grammatically correct manner primarily over the phone and through email.
- Ability to build effective working relationships with remote business partners; ability to work closely with people of diverse cultures or backgrounds.
- Proven ability to work independently, manage one’s time and complete multiple projects/tasks simultaneously.
- Meticulous organizational skills necessary to document detailed information, prioritize workload, meet deadlines and goals, and provide timely resolutions.
- Experience in multi-state and Canadian employment laws and practices a plus.
- Ability to maintain a high level of confidentiality.
Preferred Job Required Knowledge & Skills
Education
Reports To
Employee Relations Supervisor
EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.
Notice to Applicants:
In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.
Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application, please email us at [email protected]. A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.
Req ID: 24633
Location: Corporate Office
What you'll do
- The Employee Relations Specialist is responsible for conducting investigations into employee concerns and providing guidance on HR policies and procedures. This role also involves coaching managers on performance issues and ensuring compliance with employment laws.
About Lids
Sitting at the cross roads of fan and fashion, Lids provides headwear and apparel across North America, Europe, and Australia.
Operating out of Indianapolis, IN, Lids retail stores and affiliated concepts offer officially licensed headwear from collegiate teams and major professional sports teams, as well as branded headwear and other specialty fashion categories in the latest styles and trends in over 1,200 locations.
------- Recruitment Fraud Alert -------
• Lids never requests a transfer of money for any purpose during or after the hiring process.
• The hiring process involves at least one interview (virtual or in-person). Lids will not request for or conduct an interview on any instant messaging applications.
• The Lids Recruitment team corresponds from email addresses with the domain “@lids.com”. However, there is also a possibility of scammers displaying the sent email domain address as “@lids.com” fraudulently. Nevertheless, receiving emails will be possible only with the legitimate “@lids.com” domain. In case any generic email ID ending with Gmail/Yahoo domain is copied while receiving a job offer or interview call, please be alert to the likelihood of a scammer.
• The Lids Recruitment team does not request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process.
If you are unsure about the source of job offer, please login to the Career section on the Lids website to verify the job offer or application. If you have been a victim of recruitment fraud, please contact law enforcement.
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Frequently Asked Questions
What does a Employee Relations Specialist do at Lids?
As a Employee Relations Specialist at Lids, you will: the Employee Relations Specialist is responsible for conducting investigations into employee concerns and providing guidance on HR policies and procedures. This role also involves coaching managers on performance issues and ensuring compliance with employment laws..
Is the Employee Relations Specialist position at Lids remote?
The Employee Relations Specialist position at Lids is based in Indianapolis, Indiana, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Employee Relations Specialist position at Lids?
You can apply for the Employee Relations Specialist position at Lids directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.