Trading Account Manager

About the role

As an Account Executive, you will be responsible for scrap metal procurement, both ferrous and non-ferrous, as well as coordinating delivery to nominated InfraBuild Recycling facilities. Working closely with the State Trading Managers and Account Executive team, you will contribute to operational safety as well as driving excellence in customer service. This role is based out of our East Maitland site.

Key responsibilities:

• Overseeing a portfolio of existing accounts as well as developing new business
• Developing rapport with customers, tailoring our products and service offerings to their specific needs
• Prioritising work demands to manage customer retention and satisfaction
• Negotiating quotes taking into account bespoke customer requirements
• Compliance to ACCC and Trade Practices in all customer and contractor interactions
• Support the ‘Goal Zero’ strategy through operating in a manner which does not expose themselves or others to hazards that could result in injury or illness
• General continuous improvement initiatives

The foundations required to be successful in this role include:

• Strong experience in sales or account management, Desirable
• Experience in the scrap metal recycling and other waste and recycling industries, desirable
• Demonstrate the ability to influence outcomes with various stakeholder groups to achieve strategic objectives
• Ensure adherence to relevant company policies including safe work practices
• A high level of resilience and a clear solutions-focused mindset to support business objectives and strategies
• Demonstrated time management and project planning ability
• Be able to identify opportunities for growth or improvement across a complex business

Key Benefits

Below are some of our key central benefits that are available to InfraBuild employees. Other benefits may be available depending on your role or site.
 

• Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply).
• Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
• Employee Benefits Program: discounts for employees, friends and family on a huge selection of products and services from a variety of brands including Samsung, Coles, Harvey Norman, Village Cinemas, Dick Smith, Vodafone, Thrifty and many more.
• Accessible learning available to everyone: InfraBuild Learn360 provides every InfraBuild employee (whatever your role or career aspirations) with self-directed learning opportunities, supported by a variety of resources to help enhance the impact of your learning.
• Corporate rates for private health insurance: Nib Health Insurance offers discounted cover for employees.

About us

InfraBuild is Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. We provide solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors.  With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.

Our recycling business is an industry leader in the supply of processed ferrous scrap (steel) products for the electric arc furnaces at our domestic steel mills in Sydney and Melbourne. We also have an extensive non-ferrous business that supplies both domestic and international markets with high quality products for recycling. Our 26 sites contribute around 1.4 million tonnes of recycled metals annually into our steelmaking operations.

Why work here?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry. 
 

• Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral. You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations. Embrace a culture where differences are celebrated, innovation is embraced and valuing everyone's unique perspectives contributes to our transformation.
   
• Work well - live better: We understand the importance of working in an environment which supports you to balance your personal and professional life. Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters. You’ll thrive not only in your career with us, but beyond. 
   
• Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected. You’ll be empowered to take the wheel of your learning journey and uncover your potential. The possibilities are limitless.
   

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.
 

It is our ambition to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia's tomorrow.
 

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.