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Liberate

Copy of Head of Product Security

full-time•Boston

Summary

Location

Boston

Type

full-time

Experience

10+ years

Company links

WebsiteLinkedInLinkedIn

About this role

<h2><strong>About Us:</strong></h2> <p><strong data-stringify-type="bold"><em data-stringify-type="italic">Liberate builds AI agents to automate manual tasks for the $2.7T insurance industry. We started with voice — the hardest and most valuable channel in insurance — and are now expanding into full workflow automation across sales, servicing, and claims. Our long-term vision is to build reasoning agents capable of handling the entire spectrum of insurance carrier and broker operations. We've raised $72M to date, including a $50M Series B in October 2025, backed by top-tier venture firms.</em></strong></p> <p><strong>Location:</strong> Boston or Bay Area, hybrid preferred (2x/week in office)</p> <p><strong>Reporting:</strong> VP Engineering, dotted line partnership with CPO, and Customer Success leadership</p> <p><strong>Mission</strong><strong><br></strong>Build and scale Liberate’s forward deployed agent engineering function. Turn complex customer workflows into production grade agent deployments quickly, safely, and repeatably, while feeding product and platform improvements upstream.</p> <p><strong>What you will do</strong></p> <ul> <li>Lead multiple forward deployed pods delivering customer facing agent workflows end to end.</li> <li>Build the operating system, intake and scoping, technical discovery, success metrics, deployment gating, and post launch validation.</li> <li>Define and enforce engineering quality bars for agent systems, eval coverage, reliability, and observability.</li> <li>Partner with Product to translate repeated customer patterns into roadmap priorities and platform primitives.</li> <li>Own planning cadence, monthly lookahead and quarterly execution, capacity, dependencies, and predictable delivery.</li> <li>Coach pod leads and senior engineers, hire and develop managers as needed.</li> <li>Stay hands on where it matters, debug hard issues, review designs, set the technical bar.</li> </ul> <p><strong>What we are looking for</strong></p> <ul> <li>10+ years in software engineering, 5+ in engineering leadership, ideally scaling customer facing or forward deployed teams.</li> <li>Strong systems instincts, distributed systems, APIs, reliability, production debugging.</li> <li>Comfort with AI agent systems, orchestration, evals, tool calling, safety patterns, and rapid iteration.</li> <li>Customer facing leadership presence, you can translate ambiguity into a plan and deliver.</li> </ul> <p><strong>Success looks like</strong></p> <ul> <li>Faster time to production for new deployments, fewer surprises, higher reuse of patterns.</li> <li>Clear signal into platform, fewer one off builds, more leverage over time.</li> <li>Predictable delivery across pods with a consistent quality bar.<br><br></li> </ul> <p><strong>What you own</strong></p> <ul> <li>Own outcomes for forward deployed agent delivery across multiple customers or verticals, reliability, eval quality, timeline predictability.</li> <li>Build the playbook, intake, scoping, deployment methodology, rollout gates, post launch learning loop.</li> <li>Set quality bars for agent systems, evals, safety patterns, observability, incident learnings, and what goes upstream into the platform.</li> <li>Staff and grow pod leads, coach senior ICs into leads, keep execution tight when teams are fluid.</li> </ul>

What you'll do

  • The role involves leading multiple forward deployed pods to deliver customer-facing agent workflows end-to-end, building the operating system for deployment, and defining engineering quality bars for agent systems. This includes owning the planning cadence, coaching team leads, and staying hands-on to debug complex issues and set the technical standard.

About Liberate

Comprehensive AI Platform for Carriers, Agencies and Brokers Liberate enables you to provide human-like conversation that offers 24/7 support and answers 100% of calls with no wait time. Deliver 5-star service, every time.

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Frequently Asked Questions

What does a Copy of Head of Product Security do at Liberate?

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As a Copy of Head of Product Security at Liberate, you will: the role involves leading multiple forward deployed pods to deliver customer-facing agent workflows end-to-end, building the operating system for deployment, and defining engineering quality bars for agent systems. This includes owning the planning cadence, coaching team leads, and staying hands-on to debug complex issues and set the technical standard..

Is the Copy of Head of Product Security position at Liberate remote?

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The Copy of Head of Product Security position at Liberate is based in Boston, Massachusetts, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Copy of Head of Product Security position at Liberate?

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You can apply for the Copy of Head of Product Security position at Liberatedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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