Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

Responsibilities :

JOB PURPOSE/MISSION/SUMMARY:

The Collections Specialist is responsible for managing all aspects of collections activity, including cash collection, account management, customer relations, and credit control. This role ensures timely payment of invoices, compliance with internal controls, and achievement of debt and cash targets. Strong relationship-building skills with customers, in-country teams, and internal billing and query teams are essential.

KEY ROLES & RESPONSIBILITIES / KEY JOB FUNCTIONS:

Primary Responsibilities:

• Analyze, reconcile, and collect a large portfolio of customer accounts to minimize past-due balances.
• Make outbound contacts with customers to ensure timely payment of invoices.
• Implement account administration, reconciliation, and account analysis.
• Manage credit and account activities, monitor payment patterns, and apply corrective measures when necessary.
• Ensure debt and cash targets are met on a monthly/quarterly basis.
• Maintain clean and reconciled ledgers.
• Ensure compliance with Sarbox and internal controls.
• Support implementation and maintenance of robotic process automation.

Key Deliverables:

• Timely and accurate collections.
• Compliance with audit and documentation standards.
• Achievement of cash and debt reduction targets.

COMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES:

Skills / Competencies:

• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Good communication skills (written and verbal English).
• Results-driven and adaptable to changing environments.
• Familiarity with ERP systems and computer literacy.

Behavior 

• Proactive and Empowered
  • Thinks ahead and anticipates actions
  • Self-motivated to enhance and simplify programs, processes, and experiences
  • Take actions based on observed needs without waiting for direction
• Creative
  • Moves with speed and urgency to actively address the needs of the business
  • Innovates to do things differently, more simply and effectively
  • Pivots quickly to address unanticipated obstacles
• Accountable
  • Accepts responsibility for decisions and actions
  • Acknowledges and learns from experience
• Collaborative
  • Inclusive of others to reach the best solution
  • Shares information and success with others
  • Expands understanding by seeking other's perspectives
• Customer-focused
  • Moves decisively to solve customer and business challenges
  • Acts with passion and conviction in interactions with customers, partners, and colleagues

EDUCATION, EXPERIENCE & CERTIFICATIONS BASIC REQUIREMENTS:

• Education: Bachelor’s degree in business, finance, or related field.
• Experience: 1-3 years of accounts receivable, or similar finance roles.
• Certifications: Not applicable.

How to Apply ?

Are you an innovator? Here is your chance to make your mark with a global technology leader.  Apply now!

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