LA
Benefits Administrator
full-time•United States
About this role
<p>We are seeking a Benefits Administrator who is passionate about delivering an outstanding employee experience. In this role, you will play a vital part in supporting and managing benefits programs for our U.S. and Canadian teams. You will be empowered to ensure accuracy, compliance, and care in every interaction, making a meaningful impact on our people’s well-being. If you thrive in a collaborative environment and enjoy solving challenges, this is an excellent opportunity to contribute to a dynamic and people-focused organization.</p>
<h3>Key Responsibilities</h3>
<ul>
<li>Administer health, dental, vision, retirement, and other benefit programs for U.S. and Canadian employees, ensuring accuracy and a positive employee experience.</li>
<li>Manage Leave of Absence (LOA) processes, including short-term disability, long-term disability, and statutory leaves, with a focus on compliance and empathy.</li>
<li>Serve as the primary point of contact for benefits inquiries, resolving employee issues promptly and professionally.</li>
<li>Coordinate with vendors and carriers to ensure accurate enrollment and billing, building strong working relationships.</li>
<li>Maintain compliance with federal, state, and provincial regulations, demonstrating accountability for regulatory adherence.</li>
<li>Assist with benefits audits and reporting, striving for excellence in data integrity and process improvement.</li>
<li>Support immigration-related processes and documentation (preferred), collaborating with internal and external partners.</li>
<li>Work closely with HR, payroll, and finance teams to ensure seamless operations and cross-functional collaboration within People Operations.</li>
<li>Lead or participate in process improvement initiatives to enhance benefits administration efficiency and employee experience.</li>
<li>Analyze benefits data and trends to inform recommendations and decision-making, demonstrating a commitment to excellence.</li>
</ul>
<h3>Qualifications</h3>
<h4>Required:</h4>
<ul>
<li>Minimum 3+ years of experience in benefits administration.</li>
<li>Hands-on experience with U.S. and Canadian benefits programs.</li>
<li>Strong knowledge of LOA administration and related compliance.</li>
<li>Familiarity with immigration processes and documentation.</li>
<li>Excellent communication and organizational skills.</li>
<li>Proven ability to work collaboratively across teams and functions, especially within People Operations.</li>
<li>Ability to manage sensitive information with discretion and integrity.</li>
<li>Demonstrated ownership of tasks and projects, with a track record of delivering results.</li>
<li>Proficiency in HRIS systems (e.g., Dayforce).</li>
</ul>
<p> </p>
<h3>Application Process</h3>
<p>This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience.</p>
<p>Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2026, Level Access. All rights reserved.</p>
<p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request</p>
<p> </p>
What you'll do
- Administer various benefits programs for U.S. and Canadian employees while ensuring compliance and a positive employee experience. Serve as the primary contact for benefits inquiries and manage Leave of Absence processes.
About Level Access
Level Access is the market-leading digital accessibility platform and service provider, helping organizations create high-performing, inclusive, and legally compliant websites, mobile apps, software, and other technology.
Our end-to-end solution combines an AI-powered platform with the industry’s deepest bench of accessibility subject matter expertise. This approach empowers organizations with the right tools at the right time. Using smart integrations, teams can test, fix, and build for accessibility without overhauling existing workflows. Plus, our best-in-class governance and reporting dashboards make it easy to track and share progress.
Join thousands of organizations harnessing the complete solution for digital accessibility. Whether you manage a single product or a portfolio of digital assets, we’ll provide the tools and support you need to meet your goals.
To learn more, visit: http://www.levelaccess.com
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Frequently Asked Questions
What does a Benefits Administrator do at Level Access?
As a Benefits Administrator at Level Access, you will: administer various benefits programs for U.S. and Canadian employees while ensuring compliance and a positive employee experience. Serve as the primary contact for benefits inquiries and manage Leave of Absence processes..
Is the Benefits Administrator position at Level Access remote?
The Benefits Administrator position at Level Access is based in United States, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Benefits Administrator position at Level Access?
You can apply for the Benefits Administrator position at Level Accessdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.