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Case Officer (Appointeeship & Deputyship)
full-timeLeicestershire$28k - $31k

Summary

Location

Leicestershire

Salary

$28k - $31k (GBP)

Type

full-time

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About this role

Organisation: Leicestershire County Council

Work Location: County Hall, Leicester, LE3 8RA
Worker Category: Hybrid Worker

Salary: Grade 8 £28,605 to £31,029 per annum (pro rata for part-time)

Working Hours: 37 Hours per week

Contract Type: Fixed-Term for 2 Years

Closing Date: Sunday 1 February 2026

Interview Date(s): W/C 2nd March 2026

Are you looking for a rewarding career where you can make a difference?

Do you want a job where no two days are the same?

About the Role

This is a financial assessment role. As a Case Officer in the Financial Assessments and Deferred Payment Scheme team you will be completing financial assessments for people who receive non-residential and residential services from the local authority. Accuracy and attention to detail are important in this role as well as being able to work independently and as part of a team. You will be working with older and disabled people and their representatives to obtain all appropriate financial and other relevant information for the purpose of undertaking a financial assessment. 

You will be working with minimal supervision, managing a case load where you will be responsible for the completion of financial assessments. This will involve dealing with queries and correspondence from the public.

A standard DBS check is required for this post.

About You

The successful candidate will be able to demonstrate experience of, or ability in:

  • managing a caseload involving dealing with queries and correspondence from the public
  • working with a computerised financial and data management systems 
  • Knowledge of Adult Social Care policy and practice 
  • understanding of the importance of confidentiality, data security and management
  • communicating well, verbally and in writing
  • gathering and analysing information 
  • working without direct supervision, managing your own time effectively, prioritising to meet deadlines

We also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion, please contact:

Matt Elliott – Team Manager – Financial Assessments
Telephone: 0116 305 7474
To contact me by email please click here

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ Plus communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on 'Apply Now'. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre:   https://emss.org.uk/support 
 

By applying for this post, you agree to our Terms and Conditions.

 

 


About Leicestershire County Council

Leicestershire County Council is a Disability Confident, Menopause Friendly, Mindful Employer, Fostering Friendly, Forces Friendly, and Cycle Friendly organisation. In August 2021, we also signed up to the Race at Work Charter. We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development.

Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us

Other facts

Tech stack
Managing Caseload,Dealing With Queries,Computerised Financial Systems,Adult Social Care Knowledge,Confidentiality,Data Security,Communication,Information Gathering,Analysing Information,Time Management,Prioritising,Attention To Detail,Working Independently,Team Collaboration

About Leicestershire County Council

Leicestershire County Council is one of the best performing councils in the country.

We provide services to more than 650,000 residents every day. This can range from social care for older people and children, to waste disposal and road maintenance.

We work together with our communities and partners to create a great place to live, to bring up a family, and build a business, supported by public services that offer good value for money.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Government Administration

What you'll do

  • As a Case Officer, you will complete financial assessments for individuals receiving services from the local authority. You will manage a caseload and handle queries and correspondence from the public.

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Frequently Asked Questions

What does Leicestershire County Council pay for a Case Officer (Appointeeship & Deputyship)?

Leicestershire County Council offers a competitive compensation package for the Case Officer (Appointeeship & Deputyship) role. The salary range is GBP 29k - 31k per year. Apply through Clera to learn more about the full compensation details.

What does a Case Officer (Appointeeship & Deputyship) do at Leicestershire County Council?

As a Case Officer (Appointeeship & Deputyship) at Leicestershire County Council, you will: as a Case Officer, you will complete financial assessments for individuals receiving services from the local authority. You will manage a caseload and handle queries and correspondence from the public..

Why join Leicestershire County Council as a Case Officer (Appointeeship & Deputyship)?

Leicestershire County Council is a leading Government Administration company. The Case Officer (Appointeeship & Deputyship) role offers competitive compensation.

Is the Case Officer (Appointeeship & Deputyship) position at Leicestershire County Council remote?

The Case Officer (Appointeeship & Deputyship) position at Leicestershire County Council is based in Leicestershire, England, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Case Officer (Appointeeship & Deputyship) position at Leicestershire County Council?

You can apply for the Case Officer (Appointeeship & Deputyship) position at Leicestershire County Council directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Leicestershire County Council on their website.