Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Handles the clinical coordination, business operations, and overall management and performance of the program. Participates in outreach and networking activities to promote the program and its growth.

Job Duties

• Establishes and participates in satisfaction reports and/or the client feedback program.
• Handles the managing, planning, executing, and tracking of all activities related to the executive health program.
• Manages, tracks, and reports billing and program's financial performance.
• Participates in activities that promote recommendations for program design, development, implementation, and sustainability.
• Participates in quality activities, performance updates, and outcome measurements.
• Maintains statistical database and monitors client service volumes in the program.
• Assists with new projects, initiatives, reports, and data based on business and department needs.
• Creates and maintains workflows, standard work, and processes to ensure program success.

Minimum Qualifications

• Associate’s Degree in a healthcare or related field. or
• High School Diploma/GED with a minimum of 7 years' experience in healthcare/office management
• 5 years experience in medical office management/operations and care coordination.
• Ability to educate and train peers, physicians, and providers.
• Excellent medical practice operations skills.
• Knowledge of TJC, CMS, and state accreditation and regulations for acute care.
• Must be congenial, responsive, willing to freely interact in a "C-Suite" environment, and demonstrate a highly professional demeanor.
• DL - Driver's License_PA - State of Pennsylvania Upon Hire

Preferred Qualifications

• EMR training, using and retrieving information from multiple EMRs, and other information systems.
• Bachelor’s Degree in healthcare or related field

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

https://youtu.be/GD67a9hIXUY

Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

1200 S Cedar Crest Blvd

Primary Location:

REMOTE IN PENNSYLVANIA

Position Type:

Remote

Union:

Not Applicable

Work Schedule:

Monday-Friday; 8:00a-4:30p

Department:

1004-09503 Dept Of Medicine - CC