Overview

The Manager, Outpatient Behavioral Health – Hospital Operations provides strategic and operational leadership for Legacy’s Behavioral Health Programs. This role collaborates closely with operational and medical leaders, directors, and senior leadership to support behavioral health services within Legacy hospitals and specialty clinics.

This position provides operational and programmatic leadership to the psychiatric consult team serving inpatient and emergency departments across all medical centers.

Key Responsibilities:

• Lead strategic planning, business development, and quality improvement initiatives for Behavioral Health services.
• Provide operational oversight for system-wide behavioral health practices, including payer-related incentives and quality initiatives.
• Ensure integration of behavioral health services to optimize efficiency, quality, and patient satisfaction.
• Manage staffing needs, including hiring, training, and ongoing clinical and operational management of providers and staff.
• Serve as liaison across Legacy Health, payers, and external partners to foster communication, collaboration, and program growth.
• Build strong relationships with provider partners, community organizations, and professional groups to meet patient and organizational needs.
• May provide occasional direct clinical care as a licensed behavioral health provider, delivering interventions for health behaviors, developmental concerns, mental health, and substance use disorders.

Education:

Master’s degree or higher in social work, psychology or a related field required.

Experience:

Minimum of six years of progressively responsible experience in a healthcare setting required; preference for experience within a multi-unit health system.

Demonstrated expertise managing inpatient psychiatric consult-liaison services and emergency department telepsychiatry consultation in hospital operations; familiarity with inpatient workflows, multidisciplinary care coordination and the dynamics of acute care environments preferred.

Proven experience in healthcare business operations and administration, including collaboration with clinical providers and leadership of specialty teams in hospitals and clinics.

Skills & Competencies:

• Exceptional communication, leadership and business development skills.
• Proficiency in project management, planning and program implementation.
• Ability to work effectively with senior leadership, providers, and staff.
• Strong advocacy and collaboration skills to support integrated behavioral and physical health care.
• Commitment to trauma informed care. 

For additional information please formally apply or contact Erin Pendergraft at [email protected].

Pay Range

Our Commitment to Health and Equal Opportunity

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you