Quality Coordinator

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Ste. 1300 Houston, TX 77019

Quality Coordinator - Job Overview

Schedule: Monday-Friday (8AM-5PM) | Hybrid

At Legacy Community Health, we're on a mission to innovate and transform community healthcare. As a Quality Coordinator, you will be at the forefront of this revolution, orchestrating breakthrough quality improvement initiatives that align with HRSA, NCQA, UDS, and value-based care imperatives.

• Join a dynamic team committed to pioneering new healthcare strategies and technologies.
• Leverage cutting-edge data-driven methodologies to enhance care delivery and patient outcomes.
• Empower clinical and operational teams with breakthrough solutions to elevate regulatory compliance.
• Contribute to a visionary approach in healthcare settings, shaping the future of community health.

Be part of a transformative environment where your contributions drive substantial impact and promote growth opportunities both for the organization and your professional journey.

Key Responsibilities

• Monitor and drive the future of clinical quality measures like UDS, HEDIS, and STAR through advanced data analytics and gap analysis.
• Enhance clinical documentation and coding accuracy with state-of-the-art EMR tools.
• Champion quality improvement tools and strategies for superior preventive care and chronic disease management.
• Lead the implementation of transformative Quality Improvement Plans (QIPs) and Root Cause Analyses (RCAs).
• Facilitate progressive clinic quality check-ins and quality workgroups to fast-track innovation and improvement.
• Generate insightful quality reports and dashboards to inform strategic decisions and frontline innovation.
• Engage with interdisciplinary quality committees and disruptive project teams.
• Foster seamless communication between the Quality Department and clinic teams to harmonize quality goals.
• Lead training sessions to inspire a collaborative work environment aligned with Legacy's mission.
• Mentor incoming staff and volunteers, driving the next wave of healthcare innovators.

Minimum Qualifications

• High School Diploma or equivalent, a must.
• CPHQ certification within 12 months of hire, marking your commitment to excellence.
• Minimum one year of customer service experience in healthcare, showcasing your foundational skills.
• Experience with quality improvement, data collection, and regulatory compliance, desired.
• 1+ years EPIC EMR experience, preferred to push the boundaries of healthcare technology.
• Exceptional communication skills, vital for collaborative innovation.
• Proficiency in Microsoft and web-based applications, empowering your digital transformation journey.
• Strong problem-solving skills, driving breakthrough solutions.
• Experience in project coordination/management, advantageous for pioneering projects.
• In-depth knowledge of U.S. healthcare systems and quality standards (UDS, HEDIS, NCQA, HRSA).
• Ability to facilitate staff education and champion change management.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.