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Mid Business Application Specialist
full-time•Colombia
About this role
Company Overview
Position Overview
Lean Tech is a fast-growing technology organization headquartered in Medellín, Colombia, delivering enterprise-grade software and IT services across logistics, financial services, and entertainment industries. We work closely with global teams to build scalable, efficient solutions while promoting clarity, collaboration, and continuous improvement across operations.
Position Title: Business Application Specialist (Atlassian Focus)
Location: Remote - LATAM
Position Overview
As a Business Application Specialist focused on the Atlassian ecosystem, you will be responsible for supporting, structuring, and optimizing business processes through tools such as Jira and Confluence. This role is not a Project Manager, Product Owner, or Scrum Master position. Instead, it focuses on understanding business and operational workflows, documenting processes, defining use cases, and ensuring that Atlassian tools are correctly configured and adopted to support internal teams.
You will work closely with operations, engineering, QA, and business stakeholders to translate process needs into well-structured application configurations, documentation, and workflows. The role requires a strong analytical mindset, attention to detail, and the ability to continuously identify opportunities for process improvement.
Key Responsibilities
- Act as the primary functional owner for Atlassian tools (Jira and Confluence) within assigned business areas
- Analyze business and operational processes and translate them into structured workflows within Jira
- Create, organize, and maintain process documentation, guidelines, and knowledge bases in Confluence
- Define business use cases, acceptance criteria, and functional scenarios to support QA and development teams
- Collaborate with stakeholders to identify process gaps, inefficiencies, and improvement opportunities
- Support requirement gathering and documentation for new features, enhancements, or process changes
- Ensure consistency, clarity, and usability of application configurations and documentation
- Assist with user enablement by defining best practices and usage guidelines for Atlassian tools
- Continuously review and improve how business processes are represented and managed within the applications
Required Skills & Experience
- 3+ years of experience in a Business Analyst, Business Application Specialist, or similar role
- Hands-on experience working with Atlassian tools (Jira and Confluence) in a business or operational context
- Experience administering Jira, creating workflows, configuring SLAS, change management implementation, etc.
- Strong understanding of business processes, workflows, and software lifecycle concepts
- Experience creating use cases, functional documentation, and process diagrams
- Ability to work closely with cross-functional teams including operations, QA, engineering, and product
- Strong analytical skills with a process-improvement mindset
- Excellent written and verbal communication skills
- Comfortable working in Agile environments and collaborating with multiple stakeholders
Nice to Haves
- Experience defining QA scenarios or supporting testing efforts through functional documentation
- Background in operational, logistics, or enterprise software environments
- Familiarity with process standardization and documentation governance practices
Soft Skills
- Strong attention to detail and structured thinking
- Proactive approach to identifying and improving inefficient processes
- Ability to communicate clearly with both technical and non-technical stakeholders
- High sense of ownership and accountability
Why You Will Love Lean Tech
- Work with international teams across LATAM and the United States
- Opportunity to shape and improve internal business processes at scale
- Collaborative, fast-paced, and growth-oriented environment
- Clear career path and professional development opportunities
What you'll do
- The Business Application Specialist will act as the primary functional owner for Atlassian tools, analyzing business processes and translating them into structured workflows. They will collaborate with stakeholders to identify process gaps and ensure that Atlassian tools are configured to support internal teams effectively.
About Lean Solutions Group
: About Us: As the technology division of Lean Solutions Group, we're on a mission to help you achieve all your technology initiatives. At Lean Tech, we believe in innovation-led processes that will lead to unparalleled levels of quality and productivity. Our commitment lies in evolving the tech landscape by introducing innovative solutions that empower businesses and individual contributors to do more, with less. We're realizing the new era of productivity.
Connect with Us: Explore our LinkedIn page to stay updated on the latest tech trends, industry insights, and success stories. Whether you're a tech enthusiast, a business leader seeking innovative solutions, or a professional looking for exciting opportunities, Lean Tech is your hub for all things tech and innovation.
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Frequently Asked Questions
What does a Mid Business Application Specialist do at Lean Solutions Group?
As a Mid Business Application Specialist at Lean Solutions Group, you will: the Business Application Specialist will act as the primary functional owner for Atlassian tools, analyzing business processes and translating them into structured workflows. They will collaborate with stakeholders to identify process gaps and ensure that Atlassian tools are configured to support internal teams effectively..
Is the Mid Business Application Specialist position at Lean Solutions Group remote?
The Mid Business Application Specialist position at Lean Solutions Group is based in Colombia, Colombia. Contact the company through Clera for specific work arrangement details.
How do I apply for the Mid Business Application Specialist position at Lean Solutions Group?
You can apply for the Mid Business Application Specialist position at Lean Solutions Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.