About this role
Your job is more than a job
In the digital age, quality data is critical to healthcare operations. The HIM Supervisor oversees health information ensuring accurate and secure management of patient health records. You’re born to lead and so you set the standards for your team. Optimizing workflows and driving continuous improvement in data integrity, you start and end each day with one goal...delivering an exceptional patient experience. We love that about you, and we'd love for you to be a part of our community-driven organization that celebrates the uniqueness of everyone and aims to make a positive difference in the lives of those we serve.
Your experiences, knowledge, skills, empathy, team mentality, and your “little something extra” all add up to you. And we’re excited to get to know you and find out what you’ll bring to this health information leadership role.
Your Everyday
1. Oversee the day-to-day operation of assigned area to ensure proper staffing and distribution of work assignments to maximize productivity and cost effectiveness while delivering high quality work.
2. Provide support to staff when needed, to ensure all operational activities are completed daily.
3. Implement and monitor workflows, work queues, and all processes for LCMC system HIM daily operations.
4. Train staff on all operational changes and daily workflows to ensure efficient and high-quality work processes.
5. Demonstrate appropriate judgement regarding daily operating issues.
6. Demonstrate the ability to resolve conflict when issues occur with processes, staff, or external customers.
7. Monitor the productivity and effectiveness of each team member as it relates to a culture of excellence.
8. Monitor employees time keeping, through requested time off and approved schedules. Monitors overtime and "clockwatching" at the time clock.
9. Supervise all activities of the HIM Department as assigned.
10. Perform tasks and identify issues related to the following systems:
11. Record Review Assistant, VCO-Legacy Medical Records, Legacy Systems, ROI Software-MRO, LEERS – Birth Cert. Software, MModal, EPIC, Policy Manager, Adobe, On-Base, Skype, SharePoint, Word, Excel.
12. Follow appropriate policy and procedures as relates to all HIM operations, assist with the development of revising or creating new policies and procedures when needed.
13. Confirm compliance records management and produce necessary documents to demonstrate compliance in all assigned areas, such as productivity metrics, presentation, running reports and dashboards.
The Must-Haves
Minimum:
1. 4 years of experience in the health information management field.
2. High school diploma or associate degree in health information management.
3. Registered health information administrator/technician.
4. Commission on Certification for Health Informatics and Information Management (CCHIIM)- AHIMA.
WORK SHIFT:
Days (United States of America)LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary
Your extras
- Deliver healthcare with heart.
- Give people a reason to smile.
- Put a little love in your work.
- Be honest and real, but with compassion.
- Bring some lagniappe into everything you do.
- Forget one-size-fits-all, think one-of-a-kind care.
- See opportunities, not problems – it’s all about perspective.
- Cheerlead ideas, differences, and each other.
- Love what makes you, you - because we do
You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.
3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
Other facts
About LCMC Health
We believe a hospital should actually be hospitable.
We’re a New Orleans-based, non-profit health system on a mission: to provide the best possible care for every person and parish in Louisiana and beyond, and to put a little more heart and soul into healthcare along the way. And that means we do things a little differently around here.
Treating people like family is the LCMC Health way, and it always has been. Founded by Louisiana’s first freestanding children’s hospital, we’ve grown into a healthcare system that’s built to serve the unique needs of our communities and families across New Orleans, the Gulf Coast and beyond.
We believe in treating the whole patient, not just the condition. When you visit an LCMC Health facility, you will get the care that is best for you and your family because we believe that shared beliefs and positive outlooks are what drive our exceptional care.
We offer nine hospital locations: Children’s Hospital New Orleans, East Jefferson General Hospital, New Orleans East Hospital, Touro, University Medical Center New Orleans, West Jefferson Medical Center, Lakeview Hospital, and Lakeside Hospital. We also deliver world-class care close to home through a network of urgent care centers across the greater New Orleans area in addition to our physician practices. With over 2,200 board-certified physicians specializing in everything from head to toe, our community can count on us to provide the right care, right where they need it.
We’ve got a rich history, but our sights are set on what comes next. We’re committed to leading the way to a healthier future for the Gulf Coast. That’s why we partner with local universities to bring the latest in care to our patients, and to train the next generation of healthcare professionals that will make a difference right here in our communities.
What you'll do
- The HIM Supervisor oversees the management of patient health records, ensuring accuracy and security while optimizing workflows. They are responsible for training staff, monitoring productivity, and resolving operational issues.
Ready to join LCMC Health?
Take the next step in your career journey