About this role
Your job is more than a job.
You’re the life preserver for countless patients because, as a Patient Navigator Nurse, you’re the hub of your patients’ multidisciplinary team advocating, interpreting, coordinating, educating, supporting, and counseling along their care journey. As a clinical resource with expertise in specialty care management, you are that critical connection and liaison for a patient population recovering from strokes, cancer, and long-term illnesses. You remain positive, upbeat and dedicated to assuring quality and focusing on achieving the best possible outcomes for your patients. You are the center of their universe and their rock, but you wouldn’t have it any other way.
You give new meaning to a 9 to 5 schedule because caring doesn’t stop just because you’ve punched a clock. If it were your loved one, you’d expect nothing less, so you give so much more. We love that about you.
Your experiences, knowledge, skills, empathy, compassion, and your “little something extra” all add up to you. And we’re excited to get to know you and find out what you’ll bring to this patient navigator nursing role.
Your Everyday
Coordinate written and verbal communication relating to the medical treatment plan between the patient, family, physician, physician staff, and other team members.
Communicate and coordinate the treatment plan to internal and external departments and agencies, establishing and maintaining the continuity of patient care.
Assist patients in understanding their diagnosis, treatment options, and the resources available.
Review the medical documentation to assist the physicians in obtaining complete and accurate documentation of their medical treatment plan.
Serve as an essential link between patients and all other care providers.
Follow patients throughout the care continuum collaborating with care management resources and facilitating appointments for consults and support services including social workers, PT, OT, ST, dietitians, physicians, financial resources, etc.
Collect data, track outcomes, and support strategic planning processes. Demonstrates the knowledge, skill, and coordination to provide nursing care and guidance from screening to survivorship by planning, implementing, and evaluating patient’s care.
Assist patients and their family members in search of solutions, treatment-related problems, education to facilitate seamless care and support patients with difficult decisions.
Perform ongoing review of policies related to service provided where appropriate and update policies to enhance professional practice.
Serve as a resource for community educational events such as health fairs, screenings, symposiums, and lectures as well as staff education.
The Must-Haves
Minimum:
Current nursing license to practice in Louisiana and as defined by the Louisiana State Board of Nursing.
Amercian Heart Association BLS certification.
3 years of professional nursing experience in specialty area.
WORK SHIFT:
Days (United States of America)LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary
Touro
Touro, at the forefront of medical excellence within LCMC Health’s incredible community of care, has been regionally recognized for 165 years as one of New Orleans' most enduring healthcare monuments. It’s where babies come from and New Orleanians are cared for. Learn more about Touro and our Leapfrog “Grade A” Hospital Safety distinction
Your extras
- Deliver healthcare with heart.
- Give people a reason to smile.
- Put a little love in your work.
- Be honest and real, but with compassion.
- Bring some lagniappe into everything you do.
- Forget one-size-fits-all, think one-of-a-kind care.
- See opportunities, not problems – it’s all about perspective.
- Cheerlead ideas, differences, and each other.
- Love what makes you, you - because we do
You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.
3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
Other facts
About LCMC Health
We believe a hospital should actually be hospitable.
We’re a New Orleans-based, non-profit health system on a mission: to provide the best possible care for every person and parish in Louisiana and beyond, and to put a little more heart and soul into healthcare along the way. And that means we do things a little differently around here.
Treating people like family is the LCMC Health way, and it always has been. Founded by Louisiana’s first freestanding children’s hospital, we’ve grown into a healthcare system that’s built to serve the unique needs of our communities and families across New Orleans, the Gulf Coast and beyond.
We believe in treating the whole patient, not just the condition. When you visit an LCMC Health facility, you will get the care that is best for you and your family because we believe that shared beliefs and positive outlooks are what drive our exceptional care.
We offer nine hospital locations: Children’s Hospital New Orleans, East Jefferson General Hospital, New Orleans East Hospital, Touro, University Medical Center New Orleans, West Jefferson Medical Center, Lakeview Hospital, and Lakeside Hospital. We also deliver world-class care close to home through a network of urgent care centers across the greater New Orleans area in addition to our physician practices. With over 2,200 board-certified physicians specializing in everything from head to toe, our community can count on us to provide the right care, right where they need it.
We’ve got a rich history, but our sights are set on what comes next. We’re committed to leading the way to a healthier future for the Gulf Coast. That’s why we partner with local universities to bring the latest in care to our patients, and to train the next generation of healthcare professionals that will make a difference right here in our communities.
What you'll do
- The RN Navigator is responsible for coordinating communication and treatment plans among patients, families, and healthcare providers. They assist patients in understanding their diagnoses and treatment options while ensuring continuity of care throughout the healthcare journey.
Ready to join LCMC Health?
Take the next step in your career journey