Quality Assurance (QA) Analyst - Manual Testing

Company Profile:

Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!

Position Overview:

LawDepot.com is currently expanding and looking to recruit a Quality Assurance (QA) Analyst - Manual Testing in Edmonton, Alberta. Working with the Information Systems team, you will be responsible for testing and implementation of our quality assurance processes. This is a full-time permanent position, working 37.5 hours per week with opportunities in office or hybrid.

Primary Responsibilities:

• Perform Quality Assurance testing for new online products, user interface updates, product enhancements, internal tools, and A/B experiments

• Identify, document, and track all bugs, issues, and inconsistencies in the bug tracking system

• Conduct cross-browser and cross-device testing to ensure consistent user experience

• Build and implement test plans with detailed use cases and clear procedures

• Collaborate with other departments (Development, Marketing, Legal) to review requirements, specifications, and identify potential gaps

• Communicate proactively with the Scrum team and QA Manager regarding testing status, risks, and timelines

• Participate in an Agile development process working with team members to help achieve team goals

• Replicate reported defects to help identify root cause of the issue and full scope of impact

• Complete assigned projects while maintaining a high standard of quality

• Opportunity to write code directly and pick up development tasks as desired

Knowledge and Skill Requirements:

• Post-Secondary Education in Computing Science, Information Systems Technology, Web Design, or another relevant field (ex. Science, Technology, Engineering, Math)

• Experience with website testing

• Proficiency in identifying detailed test scenarios and scope of testing from project documentation, user stories or stakeholders

• Ability to solve problems and identify the root cause of issues

• Skilled in documenting detailed defect reports

• Effective written and verbal communication skills

• Ability to work in an Agile environment and handle multiple projects

• Proficiency with analyzing automated test scripts for errors

• Organizational skill to plan and prioritize work independently

• Ability to analyze automated test scripts and logs for errors

• Experience with web development and knowledge of databases would be an asset

• Knowledge of Selenium would be an asset

Why You Should Join the LawDepot Team:

• Excellent total compensation package

• Comprehensive health and dental benefits, plus an additional Health Care Spending Account

• Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)

• Three weeks paid vacation, plus bonus personal days

• Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets

• Company share plan

• Free catered lunches for the entire office

• Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)

• Casual work environment

• Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)

• Free and easily accessible parking

• Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away

• Hybrid working arrangements for balance between getting work done at home and engaging with others in the office

How to Apply:

Please submit a resume and cover letter online via our Careers page at https://www.lawdepot.ca/career

We thank all applicants; however, only those selected for an interview will be contacted.