Chief of Staff, CRO

<div class="content-intro"><p>Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of <a href="https://www.joinmavely.com/">Mavely</a>, the Everyday Influencer Platform®, Later enables brands to scale creator partnerships from nano to premium influencers while managing social media content and campaigns across all major social and affiliate networks. Through proprietary performance data, marketing leaders can drive attributable sales and optimize social commerce with our software platform or award-winning services.&nbsp;</p> <p>Later is founded on two success stories that began in 2014: Mavrck, the industry-leading&nbsp;<a href="https://later.com/influencer-marketing-platform/">influencer marketing solution</a> (now Later Influence™), and Later, the best <a href="https://later.com/">social media management platform</a> (now Later Social™) and first-to-market <a href="https://later.com/link-in-bio/">link in bio tool</a>, Later Link in Bio. In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity.</p> <p>We’re trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, LinkedIn, YouTube, and Pinterest.</p> <p>We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI.&nbsp;</p></div><h2><strong>About this position:</strong></h2> <p>The Chief of Staff to the CRO is a critical force multiplier across the Revenue organization. This role exists to amplify the impact of the CRO by ensuring strategy turns into execution, priorities stay focused, and the operating rhythm of the Sales leadership org runs with discipline, urgency, and clarity.</p> <p>You’ll operate at the intersection of strategy, execution, and communication—managing the engine of the CRO’s office while connecting dots across a fast-growing business. This is a high-trust, high-impact role for someone who can see around corners, drive outcomes without authority, and bring structure to complexity. Part strategist, part operator, part project quarterback—and 100% accountable for impact.</p> <h2><strong>What you'll be doing:</strong></h2> <h3><strong>Strategy</strong></h3> <ul> <li>Partner closely with the CRO to translate revenue strategy into clear priorities, action plans, and measurable outcomes across the Sales leadership org</li> <li>Pressure-test ideas, surface risks and opportunities early, and provide data-backed insights to inform executive decision-making</li> <li>Help shape quarterly and annual planning, ensuring alignment between revenue goals, operating plans, and cross-functional initiatives</li> </ul> <h3><strong>Technical/ Execution</strong></h3> <ul> <li>Own execution of the highest-priority, cross-functional initiatives sponsored by the CRO—from conception through delivery</li> <li>Establish operating cadences, dashboards, and tracking mechanisms to ensure visibility, accountability, and follow-through on strategic goals</li> <li>Prepare high-quality materials for executive, board, and sales leadership meetings, ensuring the CRO is always informed and prepared</li> <li>Identify inefficiencies across processes, systems, and workflows; design and implement improvements that increase speed and effectiveness</li> </ul> <h3><strong>Team / Collaboration</strong></h3> <ul> <li>Act as a central integrator across Sales, Marketing, RevOps, Product, Finance, and Customer teams to drive alignment and momentum</li> <li>Serve as a communication bridge between the CRO, the Sales leadership team, and broader stakeholders—ensuring clarity, consistency, and context</li> <li>Build strong, trust-based relationships that allow you to influence outcomes without direct authority</li> </ul> <h3><strong>Leadership</strong></h3> <ul> <li>Operate as a trusted advisor, sounding board, and thought partner to the CRO</li> <li>Represent the CRO in select meetings or communications, acting as a proxy when appropriate</li> <li>Protect the CRO’s time and focus by acting as a “goalkeeper”—filtering inputs, prioritizing issues, and escalating what truly matters</li> </ul> <h3><strong>Research/Best Practices</strong></h3> <ul> <li>Bring a consulting-grade, analytical mindset to problem-solving and decision framing</li> <li>Continuously assess how high-performing revenue organizations operate and apply best practices to Later’s context</li> <li>Use data and structured analysis to identify trends, diagnose issues, and recommend actions</li> </ul> <h2><strong>What success looks like:</strong></h2> <ul> <li>The CRO’s strategic priorities are clearly defined, well-communicated, and consistently executed against</li> <li>Cross-functional revenue initiatives move faster, with fewer blockers and stronger alignment</li> <li>The Sales leadership org operates with greater clarity, discipline, and accountability</li> <li>Executive meetings are focused, decision-oriented, and well-prepared</li> <li>Risks and opportunities are surfaced early, not reactively</li> <li>The CRO’s time is protected and spent on the highest-leverage work</li> </ul> <h2><strong>What you bring:</strong></h2> <ul> <li>8–12+ years of progressive experience in strategy, operations, consulting, revenue operations, or a Chief of Staff–type role in a high-growth environment</li> <li>Experience operating at the executive or senior leadership level, supporting a CRO, CCO, COO, or equivalent</li> <li>Proven track record of driving complex, cross-functional initiatives from ambiguity to execution</li> <li>Demonstrated ability to influence without authority and build trust across senior stakeholders</li> <li>Strong operational and project management capabilities, with a track record of building scalable processes and driving execution across multiple, cross-functional workstreams</li> <li>Strong analytical skills with the ability to synthesize data into clear recommendations and narratives</li> <li>Exceptional written and verbal communication skills; able to tailor messaging for execs, operators, and cross-functional partners</li> <li>High level of discretion, judgment, and comfort handling sensitive information</li> <li>Bias for action, strong ownership mentality, and comfort operating in fast-paced, changing environments</li> <li>Nice to have: experience in the creator economy</li> </ul> <h2><strong>How you work:&nbsp;</strong></h2> <p><strong data-start="102" data-end="123">Driven by Impact:</strong> You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.</p> <p><strong data-start="259" data-end="292">Strategic &amp; Customer-Centric:</strong> You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.</p> <p><strong data-start="419" data-end="449">Curious &amp; Growth-Oriented:</strong> You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.</p> <p><strong data-start="577" data-end="607">Collaborative &amp; Resilient:</strong> You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.</p> <p><strong data-start="751" data-end="776">Accountable &amp; Honest:</strong> You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.</p> <p><strong data-start="885" data-end="913">Emotionally Intelligent:</strong> You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.</p> <h2><strong>Our approach to compensation:</strong></h2> <p>We take a market-based &amp; data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.</p> <p>Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.</p> <p>To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.&nbsp;</p> <p>Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.</p> <p>Salary Range:&nbsp;</p> <p>$150,000 - 200,000 OTE</p> <p>&nbsp;</p> <p><strong>#LI-Remote</strong></p><div class="content-conclusion"><h2><strong>Where we work:</strong></h2> <p>We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.&nbsp;</p> <h2><strong>Diversity, inclusion, and accessibility:</strong></h2> <p>At Later, we are committed to fostering a culture rooted in an <strong>inclusion-first mindset at every level</strong> of the company, embracing the importance of hiring and <strong>building teams for culture add rather than culture fit</strong>. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.</p> <p>We are committed to creating a <strong>diverse environment</strong> and are proud to be an<strong> equal opportunity employer</strong>. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.</p></div>