About this role
About the Role:
The IT Business Analyst at Larkin Community Hospital connects clinical teams, administrative staff, and IT to improve healthcare delivery and patient experiences. This role focuses on analyzing processes, identifying gaps, and recommending solutions that are practical, compliant, and user-friendly. Strong analytical ability and clear, empathetic communication are essential to ensure staff and patients benefit from reliable systems and streamlined workflows.
Minimum Qualifications
- Strong analytical and problem-solving skills for evaluating workflows and data.
- Customer service skills with the ability to communicate clearly and professionally with staff and end users.
- Experience documenting business requirements and performing gap analysis.
- Basic IT troubleshooting to support end users during system adoption.
- Experience with Medhost EHR, including key modules such as Registration, Patient Accounting, Clinical Documentation, and Scheduling.
Preferred Qualifications
- Experience with data mapping, data cleansing, and automation (e.g., macros).
- Familiarity with EHR systems and healthcare IT infrastructure.
- Strengths in communication and change management.
Responsibilities
- Gather, analyze, and document requirements from healthcare and administrative staff.
- Perform gap analysis and propose actionable, patient-centered solutions.
- Ensure healthcare data is accurate and reliable through mapping and cleansing.
- Communicate technical information clearly to team, staff and end users.
- Provide updates, guidance, and support throughout project lifecycles.
Key Skills
Analytical thinking, clear communication, customer service, data management, troubleshooting, and collaboration.
Other facts
About Larkin Community Hospital
Larkin Community Hospital is an integrated healthcare delivery system accredited by the Joint Commission with locations in South Miami, Hialeah and Hollywood, Florida. Our network of acute care hospitals provide a complete continuum of healthcare services, including a full range of inpatient and outpatient services, home health agencies, Skilled Nursing facilities, Rehab centers and Assisted Living facilities in Miami-Dade and Broward County. Our South Miami campus consists of a 146 bed Statutory teaching hospital (the 3rd largest in Florida, offering 32 different training programs for physicians) and is the home of the state of the art Miami Neuroscience Center at Larkin, the Center for Advanced Orthopedics at Larkin, the Cancer Center at Larkin and the Florida Academic Dermatology Center at Larkin. Our Palm Springs Campus, is a 247 bed acute care hospital located in a 15 acre campus in Hialeah Florida, and includes a 7 story Medical Office Building. Larkin Community Hospital Behavioral Health Services, our hospital located in Hollywood, Florida, includes an inpatient behavioral health unit and also offers comprehensive behavioral health services.
What you'll do
- The IT Business Analyst will gather, analyze, and document requirements from healthcare and administrative staff while performing gap analysis to propose actionable solutions. They will ensure healthcare data accuracy and communicate technical information clearly to the team and end users.
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