About this role
About the Role:
The Admitting Representative at Larkin Community Hospital plays a critical role in ensuring a smooth and efficient patient admission process. This position serves as the first point of contact for patients entering the hospital, responsible for accurately collecting and verifying patient information, insurance details, and medical history. The role requires close collaboration with clinical staff, insurance providers, and patients to facilitate timely admissions and resolve any discrepancies or issues that may arise. By maintaining meticulous records and adhering to hospital policies and regulatory requirements, the Admitting Representative helps optimize patient flow and supports the overall quality of care. Ultimately, this position contributes significantly to patient satisfaction and the operational success of the hospital's healthcare services.
Minimum Qualifications:
- Previous experience in patient registration, admissions, or a healthcare administrative role is preferred
- Strong understanding of medical terminology, insurance processes, and healthcare regulations.
- Excellent communication and interpersonal skills to interact effectively with patients, families, and healthcare professionals.
Responsibilities:
- Greet and assist patients and their families during the admission process, providing clear information and support.
- Coordinate with clinical and administrative staff to ensure all necessary documentation and authorizations are obtained prior to admission..
- Maintain compliance with hospital policies, HIPAA regulations, and other relevant healthcare laws to protect patient confidentiality and data security.
Skills:
The Admitting Representative utilizes strong communication skills daily to interact compassionately and clearly with patients and their families, ensuring they understand the admission process. Attention to detail is critical when entering patient data and verifying insurance information to prevent errors that could delay care or billing. Proficiency with electronic health record systems and other healthcare software enables efficient data management and coordination with clinical teams. Problem-solving skills are essential to address discrepancies or challenges related to patient admissions and insurance coverage. Additionally, knowledge of healthcare regulations and confidentiality requirements ensures compliance and protects patient privacy throughout all interactions.
Work Schedule:
Per-Diem / Evening Shift
Other facts
About Larkin Community Hospital
Larkin Community Hospital is an integrated healthcare delivery system accredited by the Joint Commission with locations in South Miami, Hialeah and Hollywood, Florida. Our network of acute care hospitals provide a complete continuum of healthcare services, including a full range of inpatient and outpatient services, home health agencies, Skilled Nursing facilities, Rehab centers and Assisted Living facilities in Miami-Dade and Broward County. Our South Miami campus consists of a 146 bed Statutory teaching hospital (the 3rd largest in Florida, offering 32 different training programs for physicians) and is the home of the state of the art Miami Neuroscience Center at Larkin, the Center for Advanced Orthopedics at Larkin, the Cancer Center at Larkin and the Florida Academic Dermatology Center at Larkin. Our Palm Springs Campus, is a 247 bed acute care hospital located in a 15 acre campus in Hialeah Florida, and includes a 7 story Medical Office Building. Larkin Community Hospital Behavioral Health Services, our hospital located in Hollywood, Florida, includes an inpatient behavioral health unit and also offers comprehensive behavioral health services.
What you'll do
- The Admitting Representative greets and assists patients during the admission process, ensuring all necessary documentation is obtained. They also coordinate with clinical and administrative staff to maintain compliance with hospital policies and regulations.
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