About this role
It is the responsibility of the Supervisor to monitor the departments profitability while ensuring all employees maintain Golden Nugget customer service standards. Interact with other Department Heads to help operations proceed smoothly.
Responsibilities
• Consistently demonstrate and ensure all other employees maintain quality standards and follow established service rules/procedures, including all Golden Nugget, Department, Health & Safety standards, as well as other rules/procedures designated by management.
• Responsible for enforcing departmental rules. Make sure consistency of rule enforcement is maintained.
• Maintain accurate paperwork regarding inventory/par levels, special event scheduling, payroll, employee records.
• Consistently demonstrate excellent people skills, both in dealing with guests, as well as employees.
• Encourage/motivate employees regarding morale, employee development, employee ability to provide great customer service. Must be accessible and available to department employees, also help employees prepare for future advancement opportunities by monitoring all Department employee training.
•All other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Ability to manage employees, training and coaching skills with evidence of developing exceptionally motivated teams
• Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills
• Excellent interpersonal and communication skills (verbal and written), fluent English and articulate
• Ability to work efficiently, independently and cohesively, consistently producing quality results
• Computer literate in Microsoft Windows applications required; Spa Soft experience preferred.
EDUCATION and/or EXPERIENCE:
• Minimum three (3) years management experience in high volume restaurant.
• One year prior inventory/cost control experience.
• Knowledge of all food & beverage equipment.
• Computer skills helpful.
• Good people skills.
• Must speak, read, write and understand English.
• Must be able to perform basic math (addition, subtraction division, multiplication).
• Minimum age requirement is 21
Posted Salary Range
USD $17.00 - USD $19.00 /Hr.
Tipped Position
This position does not earn tips
Other facts
About Landry's, LLC.
Landry's is a multinational, diversified restaurant, hospitality, gaming, and entertainment leader based in Houston, Texas.
The company operates more than 600 establishments around the world, including well-known concepts, such as Landry’s Seafood House, Bubba Gump Shrimp Co., Rainforest Cafe, Morton’s The Steakhouse, The Oceanaire Seafood Room, McCormick & Schmick’s, Chart House, Saltgrass Steak House, Del Frisco’s Double Eagle Steakhouse, Palm Restaurants, and Mastro’s Restaurants. The company also operates a group of signature restaurants, including Vic & Anthony’s Steakhouse, Grotto, Willie G’s, and others.
The gaming division includes the renowned Golden Nugget Hotel and Casino concept, with locations in Las Vegas and Laughlin, NV, Atlantic City, NJ, Biloxi, MS, and Lake Charles, LA.
The entertainment and hospitality divisions encompass popular destinations, including the Galveston Island Historic Pleasure Pier, Kemah Boardwalk, Aquarium Restaurants, and other exciting attractions, coupled with deluxe accommodations throughout the Houston and Galveston area, including The Post Oak Hotel at Uptown Houston, Westin Houston Downtown, Kemah Boardwalk Inn and The San Luis Resort, including the Hilton Galveston Island Resort and Holiday Inn Galveston on the Beach located on Galveston Island.
What you'll do
- The Supervisor is responsible for monitoring departmental profitability and ensuring adherence to customer service standards. They will enforce departmental rules, maintain accurate records, and motivate employees for development and morale.
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