About this role
The Post Oak Hotel is seeking a Spa Coordinator to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.
The Spa Coordinator will be responsible for greeting and welcoming guests in a friendly manner, provide assistance to guests at all times and explain, sell, and book treatments.
Responsibilities
- Be knowledgeable about The Spa, its products and treatments as well as The Post Oak and its services
- Make reservations for guests for all Spa services
- Communicate all other necessary information with colleagues (i.e. birthdays, anniversaries, special requests, restrictions, etc.)
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette
- Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times
- Adhere to all cashiering procedures; set up and handle gift cards
- Access all function of computer system according to established procedures and standards
- Set up workstation with necessary supplies; maintain cleanliness throughout shift
- Handle guest comments and concerns in a timely and appropriate manner
Qualifications
- Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
- 2 years of spa experience preferred
- CPR certification preferred
- Reading, writing and oral proficiency in the English language
- Previous hotel experience, luxury or Forbes experience preferred
- Ability to work flexible schedules, including nights, weekends and holidays is required.
- Physical demands: Stand for an entire work shift
What we offer you:
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities
- Complimentary parking and colleague meal
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Posted Salary Range
USD $16.00 - USD $16.00 /Hr.
Tipped Position
This position does not earn tips
Other facts
About Landry's, LLC.
Landry's is a multinational, diversified restaurant, hospitality, gaming, and entertainment leader based in Houston, Texas.
The company operates more than 600 establishments around the world, including well-known concepts, such as Landry’s Seafood House, Bubba Gump Shrimp Co., Rainforest Cafe, Morton’s The Steakhouse, The Oceanaire Seafood Room, McCormick & Schmick’s, Chart House, Saltgrass Steak House, Del Frisco’s Double Eagle Steakhouse, Palm Restaurants, and Mastro’s Restaurants. The company also operates a group of signature restaurants, including Vic & Anthony’s Steakhouse, Grotto, Willie G’s, and others.
The gaming division includes the renowned Golden Nugget Hotel and Casino concept, with locations in Las Vegas and Laughlin, NV, Atlantic City, NJ, Biloxi, MS, and Lake Charles, LA.
The entertainment and hospitality divisions encompass popular destinations, including the Galveston Island Historic Pleasure Pier, Kemah Boardwalk, Aquarium Restaurants, and other exciting attractions, coupled with deluxe accommodations throughout the Houston and Galveston area, including The Post Oak Hotel at Uptown Houston, Westin Houston Downtown, Kemah Boardwalk Inn and The San Luis Resort, including the Hilton Galveston Island Resort and Holiday Inn Galveston on the Beach located on Galveston Island.
What you'll do
- The Spa Coordinator is responsible for greeting guests, making reservations, and providing assistance throughout their visit. They must maintain communication with colleagues regarding guest needs and ensure a clean and organized workspace.
Ready to join Landry's, LLC.?
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