About this role
Guest Room Attendant
Guest Room Attendants (GRA) play a significant role by ensuring all guest rooms are cleaned and serviced, providing a comfortable, welcoming, and pleasant experience for guests.
Responsibilities
Clean guest rooms according to department guidelines and high standards.
Ensure all room amenities are stocked and displayed in the appropriate manner.
Ensure all fixtures are in perfect working order.
Change bed linen, make beds, replace towels, dust, vacuum, mop floors and empty trash.
Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and more than 55 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related equipment.
Stand, sit, kneel, or walk for an extended period across an entire work shift.
Must exhibit a high level of professional and personalized guest service.
Communication skills needed to understand and respond to guests’ requests.
Perform other reasonable job duties as requested by Supervisors/Manager.
Qualifications
Previous guest service and/or housekeeping experience.
Team Player with a guest first attitude.
What we offer you:
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Tipped Position
This position does not earn tips
Other facts
About Landry's, LLC.
Landry's is a multinational, diversified restaurant, hospitality, gaming, and entertainment leader based in Houston, Texas.
The company operates more than 600 establishments around the world, including well-known concepts, such as Landry’s Seafood House, Bubba Gump Shrimp Co., Rainforest Cafe, Morton’s The Steakhouse, The Oceanaire Seafood Room, McCormick & Schmick’s, Chart House, Saltgrass Steak House, Del Frisco’s Double Eagle Steakhouse, Palm Restaurants, and Mastro’s Restaurants. The company also operates a group of signature restaurants, including Vic & Anthony’s Steakhouse, Grotto, Willie G’s, and others.
The gaming division includes the renowned Golden Nugget Hotel and Casino concept, with locations in Las Vegas and Laughlin, NV, Atlantic City, NJ, Biloxi, MS, and Lake Charles, LA.
The entertainment and hospitality divisions encompass popular destinations, including the Galveston Island Historic Pleasure Pier, Kemah Boardwalk, Aquarium Restaurants, and other exciting attractions, coupled with deluxe accommodations throughout the Houston and Galveston area, including The Post Oak Hotel at Uptown Houston, Westin Houston Downtown, Kemah Boardwalk Inn and The San Luis Resort, including the Hilton Galveston Island Resort and Holiday Inn Galveston on the Beach located on Galveston Island.
What you'll do
- Guest Room Attendants are responsible for cleaning and servicing guest rooms to ensure a comfortable experience. They must also maintain room amenities and ensure all fixtures are in working order.
Ready to join Landry's, LLC.?
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