The Director of Revenue Management is responsible for maximizing, developing, overseeing and executing strategies that optimize market share and profitability across all room revenue segments for the properties in all market conditions.  The role works collaboratively with Casino Marketing, Sales, Hotel operations, Finance and Executive and Corporate leadership to ensure strategies are aligned with market conditions and enterprise objectives. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity). 

• Develop and implement comprehensive revenue management strategies to maximize RevPAR, ADR, occupancy and overall revenue performance across all segments.
• Build and lead all long-range and short-range forecasting models that support the Budget, Forecast and Operational planning.
• Monitor and analyze demand for drivers, market trends, competitive sets and industry indicators to make informative decisions on pricing and distribution daily/hourly as demand and drivers change and move.
• Oversee all channel mix strategies, including direct and third-party channels for OTA’s, GDS, Wholesale, and corporate accounts as well as checking for rate parity.
• Direct and develop the rooms revenue team, including analysts and managers on and off property.
• Ensure systems, including PMS, Booking Engine, RMS, BI Reporting systems, and 3^rd party interface systems are maintained, accurate, and optimized.
• Partner closely with Hotel Ops on upsell and sellout strategies, Sales to guide pricing and inventory profitability, and Casino Marketing to align comping and reinvestment with rooms strategy.
• Partner with Corporate call center to ensure pricing is effective based on conversion ratios, as well as strong partnerships with sister properties to ensure best practices and strategies are shared and discussed.
• Ensure revenue team is building and configuring all offers and strategies to drive the most direct bookings.
• Lead daily, weekly and monthly revenue performance reviews to include pacing, pick up, segment mix, profitability and competitive set.
• Monitor trends and changes in the market, citywide events competitive pricing to anticipate demand shifts.
• Develop and maintain accurate dashboards, reporting, analytical insights that guide strategic decision making across all departments.
• Maintain a comprehensive historical library of annual trends and property performance.
• Develop and maintain working relationships with system and third-party providers and comp set.
• Prepare analytics and reports as requested by executive team. 

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to manage employees, training and coaching skills with evidence of developing exceptionally motivated teams.
• Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.
• Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.
• Ability to work efficiently, independently and cohesively, consistently producing quality results.
• Computer literate in Microsoft Windows applications required; LMS, Power BI and SQL or analytics experience
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports preferred.

EDUCATION and/or EXPERIENCE:

• Bachelor’s or related degree preferred.
• 5 years’ experience in Hotel Revenue.
• Minimum age requirement is 21.
• Experience in a hotel leadership role.