About this role
The Post Oak Hotel is seeking a Cocktail Server to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.
The Cocktail Server will be responsible for serving food courses and alcoholic beverages to guests.
Responsibilities
- Greet guests and welcome them in a friendly manner.
- Know the menu and be able to explain menu items, ingredients, and preparation methods to guests and take drink orders following policy regarding service of alcohol
- Communicate meal requirements, allergies, dietary needs, and special requests to the kitchen
- Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame
- Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area
- Check on guests during their meals to ensure satisfaction and address requests/concerns
- Handle guest complaints or concerns professionally and bring issues to management
- Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
- Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements
Qualifications
- Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
- 1-3 years of restaurant experience
- Ability to carry food and beverage trays safely and professionally
- Previous hotel experience, luxury or Forbes experience preferred
- Ability to work flexible schedules, including nights, weekends and holidays is required
- Physical demands:
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
- Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds
- Stand, sit, or walk for an extended period of time or for an entire work shift
What we offer you:
- Multiple benefit plans to suit your needs
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities
- Complimentary parking and colleague meal
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Posted Salary Range
USD $2.13 - USD $2.13 /Hr.
Tipped Position
This position earns tips
Other facts
About Landry's, LLC.
Landry's is a multinational, diversified restaurant, hospitality, gaming, and entertainment leader based in Houston, Texas.
The company operates more than 600 establishments around the world, including well-known concepts, such as Landry’s Seafood House, Bubba Gump Shrimp Co., Rainforest Cafe, Morton’s The Steakhouse, The Oceanaire Seafood Room, McCormick & Schmick’s, Chart House, Saltgrass Steak House, Del Frisco’s Double Eagle Steakhouse, Palm Restaurants, and Mastro’s Restaurants. The company also operates a group of signature restaurants, including Vic & Anthony’s Steakhouse, Grotto, Willie G’s, and others.
The gaming division includes the renowned Golden Nugget Hotel and Casino concept, with locations in Las Vegas and Laughlin, NV, Atlantic City, NJ, Biloxi, MS, and Lake Charles, LA.
The entertainment and hospitality divisions encompass popular destinations, including the Galveston Island Historic Pleasure Pier, Kemah Boardwalk, Aquarium Restaurants, and other exciting attractions, coupled with deluxe accommodations throughout the Houston and Galveston area, including The Post Oak Hotel at Uptown Houston, Westin Houston Downtown, Kemah Boardwalk Inn and The San Luis Resort, including the Hilton Galveston Island Resort and Holiday Inn Galveston on the Beach located on Galveston Island.
What you'll do
- The Cocktail Server is responsible for serving food and beverages to guests, ensuring prompt and efficient service. They must also maintain cleanliness in work areas and address guest concerns professionally.
Ready to join Landry's, LLC.?
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