About this role
| Provide the highest standards of customer service by demonstrating excellent knowledge of products and services |
| Ensure awareness and vigilance at all times of safety / security in the store without any negligence |
| Patiently address all customer related grievances or get a concrete solution from superiors and feel customer satisfied with best shopping experience |
| Ensure that all sections/cash/back-store are neat and clean and all items are correctly priced |
| Ensure Product knowledge workbooks/manuals are completed/studied in the given time |
| Ensure the highest standards of merchandising and housekeeping standards are maintained in store at all times |
| Ensure correct rotation of stock on the shelves |
Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.
Established in 1973 in Bahrain, Babyshop has grown into a leading retailer specializing in children's products and accessories. With a steadfast commitment to quality, affordability, and accessibility, we have expanded our footprint to over 230 stores across 13 countries in the Middle East, North Africa, and Asia. Serving over 100 million customers worldwide, Babyshop has become a trusted brand and household name in the region.
At Babyshop, our mission is to provide parents with a comprehensive range of high-quality products and solutions for their children, from newborns to teenagers. We proudly offer a diverse selection of items from beloved brands such as Juniors, Giggles, Eligo, Lee Cooper, Disney, Hello Kitty, Graco, Joie, Hauck, Nuna, Cybex, Babyzen, Philips Avent, Tommee Tippee, Medela, Dr. Brown’s and many more. Our extensive collection includes baby and kids' clothing, baby essentials, nursery items, strollers, car seats, toys, and more.
Child safety is at the heart of everything we do at Babyshop. We take meticulous care to ensure all our products meet the highest safety standards, from toys to strollers to car seats and beyond. Our commitment extends to sourcing the highest quality materials, such as the cotton used in our clothing, which is free from harmful chemicals and safe for babies and children to wear.
We understand that parenting can be both rewarding and challenging, which is why we offer our unique service, "My Baby Expert." Through this service, our experienced staff members—often mothers themselves—provide personalized advice and solutions for your parenting, product, or brand-related concerns. Our experts are here to support you every step of the way, helping you find the best solutions tailored to your family's needs.
Babyshop remains committed to customer satisfaction and community engagement. We continuously innovate and adapt to meet the evolving needs of parents and children. Our longstanding reputation as a reliable and popular choice for quality children's products is a testament to our unwavering dedication to excellence and responsibility.
Other facts
About LANDMARK GROUP
For over five decades, Landmark Group has shaped the region’s retail and hospitality landscape-growing from a single store in Bahrain to one of the largest and most successful omnichannel and hospitality groups across the Middle East, Asia and Africa.
Rooted in purpose and powered by innovation, we bring together 21 trusted brands — including own brands like Centrepoint, Max, Home Centre, Babyshop, Splash, Shoemart, Lifestyle, VIVA, Citymax and more- spanning fashion, home, fitness, and hospitality. With over 2,500 stores across 15 countries, we live our purpose every day: creating exceptional value for all the lives we touch.
Driven by a customer-first philosophy, we place strong emphasis on enriching every interaction. Through our portfolio of loyalty programmes, Shukran and Landmark Rewards, we connect with over 35 million active members, offering exclusive rewards and meaningful experiences across our brands and partners.
At Landmark, we believe our greatest strength lies in our people. Our success is powered by talented and passionate Landmarkers who bring diverse perspectives, creativity, and expertise to everything they do. With over 53,000 employees from almost 100 nationalities, we continue to build a culture of growth, innovation, and shared purpose, living the group's values collectively of listening, empowering, adapting and delivering with integrity.
What you'll do
- The Store Associate is responsible for providing high standards of customer service and ensuring the store is clean and well-organized. They must also address customer grievances and maintain product knowledge.
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