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FOH - Reception_Front of House_Marina Mall Abu Dhabi Fitness First UAE_HOSP - Marina - Abu Dhabi, UAE_Fitness First
full-timeUnited Arab Emirates

Summary

Location

United Arab Emirates

Type

full-time

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About this role

As a Front of House Receptionist at Fitness First, you will play a crucial role in creating a positive and welcoming experience for our members and guests. In addition to handling all front desk responsibilities, you will be responsible for managing minor escalations, addressing challenging customer situations, and ensuring that all interactions at the front desk are handled with professionalism and care. 

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.


Fitness First is one of the world’s leading health and fitness companies owned and operated by Landmark Group, a leading retail organization in the Middle East. We have over 70,000 members in over 50 clubs across 40 locations across the UAE, Bahrain, Qatar, Saudi Arabia, and Kuwait.

We offer world-class facilities, the latest innovation, internationally accredited fitness experts, and the warmest customer experience.

Convenience is at the heart of everything we do. That’s why you’ll find our fitness experiences cater to your every need. We are open 7 days a week, have unlimited complimentary classes plus incredible added value through our Good Vibes program.

Fitness First is a global brand that originated in the UK — backed by an experience of over 20 years. Our purpose is clear: We are Fitness Leaders who inspire people to go further in life. Across the region, we align all members of staff under this purpose, working to bring health and fitness into more people’s lives.

We know that the biggest barriers to fitness are time and motivation, so we are inspiring people to work on their fitness in a way that suits their style and fits their increasingly busy lives. We bring this to life for our members through a new fitness philosophy, innovative fitness products, an enhanced club environment, a focus on service and expertise, and the development of a connected fitness platform.

Our brand belief is that fitness gives you the confidence, energy, and self-belief to go further in life.

Other facts

Tech stack
Customer Service,Professionalism,Communication,Problem Solving,Front Desk Management,Escalation Management,Conflict Resolution,Teamwork

About LANDMARK GROUP

For over five decades, Landmark Group has shaped the region’s retail and hospitality landscape-growing from a single store in Bahrain to one of the largest and most successful omnichannel and hospitality groups across the Middle East, Asia and Africa.

Rooted in purpose and powered by innovation, we bring together 21 trusted brands — including own brands like Centrepoint, Max, Home Centre, Babyshop, Splash, Shoemart, Lifestyle, VIVA, Citymax and more- spanning fashion, home, fitness, and hospitality. With over 2,500 stores across 15 countries, we live our purpose every day: creating exceptional value for all the lives we touch.

Driven by a customer-first philosophy, we place strong emphasis on enriching every interaction. Through our portfolio of loyalty programmes, Shukran and Landmark Rewards, we connect with over 35 million active members, offering exclusive rewards and meaningful experiences across our brands and partners.

At Landmark, we believe our greatest strength lies in our people. Our success is powered by talented and passionate Landmarkers who bring diverse perspectives, creativity, and expertise to everything they do. With over 53,000 employees from almost 100 nationalities, we continue to build a culture of growth, innovation, and shared purpose, living the group's values collectively of listening, empowering, adapting and delivering with integrity.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Retail

What you'll do

  • As a Front of House Receptionist, you will create a positive experience for members and guests while managing front desk responsibilities. You will also handle minor escalations and challenging customer situations with professionalism.

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Frequently Asked Questions

What does a FOH - Reception_Front of House_Marina Mall Abu Dhabi Fitness First UAE_HOSP - Marina - Abu Dhabi, UAE_Fitness First do at LANDMARK GROUP?

As a FOH - Reception_Front of House_Marina Mall Abu Dhabi Fitness First UAE_HOSP - Marina - Abu Dhabi, UAE_Fitness First at LANDMARK GROUP, you will: as a Front of House Receptionist, you will create a positive experience for members and guests while managing front desk responsibilities. You will also handle minor escalations and challenging customer situations with professionalism..

Why join LANDMARK GROUP as a FOH - Reception_Front of House_Marina Mall Abu Dhabi Fitness First UAE_HOSP - Marina - Abu Dhabi, UAE_Fitness First?

LANDMARK GROUP is a leading Retail company.

Is the FOH - Reception_Front of House_Marina Mall Abu Dhabi Fitness First UAE_HOSP - Marina - Abu Dhabi, UAE_Fitness First position at LANDMARK GROUP remote?

The FOH - Reception_Front of House_Marina Mall Abu Dhabi Fitness First UAE_HOSP - Marina - Abu Dhabi, UAE_Fitness First position at LANDMARK GROUP is based in United Arab Emirates, United Arab Emirates. Contact the company through Clera for specific work arrangement details.

How do I apply for the FOH - Reception_Front of House_Marina Mall Abu Dhabi Fitness First UAE_HOSP - Marina - Abu Dhabi, UAE_Fitness First position at LANDMARK GROUP?

You can apply for the FOH - Reception_Front of House_Marina Mall Abu Dhabi Fitness First UAE_HOSP - Marina - Abu Dhabi, UAE_Fitness First position at LANDMARK GROUP directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about LANDMARK GROUP on their website.