Reservation Specialist
full-time•Mexico City
About this role
About Landing:
Since 2019, Landing has redefined apartment renting with the industry’s first flexible living model. Our membership program provides consumers with access to a network of apartments in 50+ markets with no deposits, hassles, or stress.
With fully furnished, flexible-lease apartments across 375+ cities, Landing has transformed the rental process for a new generation of renters seeking freedom and flexibility. The streamlined platform enables consumers to book apartments in minutes through the app and move in just days. Landing’s mission is to empower individuals to explore more, live on their terms, and feel at home anywhere.
About the Role:
As a Reservation Sales Specialist, you will be responsible for helping grow our new member base. You'll prospect inbound and outbound leads, close new memberships, and create reservations. Your tasks will include explaining Landing’s products and value to potential members, answering their questions, and guiding them through the sales process.
About the Team:
You’ll join an agile and fast-paced team shaping the future of Landing’s business. Our primary goal is to deliver an exceptional experience for new members by utilizing cutting-edge technology and offering world-class customer service.
What You’ll Do:
- Contact New Members: Prospect potential members (inbound and outbound) who fit Landing long-term.
- Guide Prospects and Communicate Value: Present potential members with our value offer and explain how our properties and products fulfill their needs and solve their problems
- Build Relationships: Develop and maintain long-term connections with our members.
- Billing: Answer simple questions members might have about billing.
- Manage Dates: Make sure move-in and move-out dates are accurately booked.
- Resolve Issues: Collaborate with other team members to address any issues or concerns raised by new members or the New Member Team.
What You Need:
- Fluent in English.
- Proficient use of CRMs
- Ability to multitask, prioritize, and manage time effectively.
- Proven track record of meeting and exceeding sales targets
- 1+ years of experience in remote sales or customer service - preferably in B2C industries.
- Focused, goal-oriented, and consistently exceed sales targets.
- Independent, and thrive under pressure with proper guidance
- Motivated and responsible, eager to grow your sales career in a fast-moving startup.
What We Offer:
- Salary $15,500 MXN Gross monthly + Uncapped commissions
- Grocery Vouchers $1,500 Net monthly.
- 12 days of vacation available after 90 days
- 5 PTO days available after 30 days
- Major Medical Health Insurance (Metlife)
- Minor Medical Health Insurance (AXA Keralty)
- Dental Plan
- Vision Plan
- Onsite parking
- 7 days of Landing Stays per year
Important Notes:
Position is available on site only / This is not a remote position.
To be considered for the position, the submitted resume must be in English.
What you'll do
- As a Reservation Sales Specialist, you will help grow the member base by prospecting leads and closing new memberships. You will also guide prospects through the sales process and resolve any issues they may have.
About Landing
Landing is a nationwide hospitality platform where fully-furnished apartments meet hotel quality and consistency. Guests access a curated selection of thousands of high-quality apartments available for any length of stay in hundreds of cities nationwide.
By blending the best of hospitality and everyday comfort, every Landing is designed with all the amenities of home backed by 24/7 local support. For a week-long getaway or an extended adventure, Landing delivers a familiar and frictionless guest experience that’s perfect for any travel occasion, for work or pleasure.
Loved by over 55,000 guests, Landing is more than a place to stay. It’s where every stay feels like home.
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For property owners, Landing offers a fast path to new revenue and higher occupancy in just weeks by tapping into Landing’s nationwide demand for furnished, hospitality-grade housing. Landing provides a turnkey solution that covers the entire unit experience, from furnishings to guest turnover and everything in between, with zero operational lift from partners. We handle it all so partners can unlock value faster.
Leave the keys with Landing, and we’ll take care of the rest.
Learn more at: https://www.hellolanding.com/partner
Ready to join Landing?
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Frequently Asked Questions
What does a Reservation Specialist do at Landing?
As a Reservation Specialist at Landing, you will: as a Reservation Sales Specialist, you will help grow the member base by prospecting leads and closing new memberships. You will also guide prospects through the sales process and resolve any issues they may have..
Is the Reservation Specialist position at Landing remote?
The Reservation Specialist position at Landing is based in Mexico City, Mexico City, Mexico. Contact the company through Clera for specific work arrangement details.
How do I apply for the Reservation Specialist position at Landing?
You can apply for the Reservation Specialist position at Landingdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.