About this role
The group you’ll be a part of
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
The impact you’ll make
Directs the development of company market requirements for specific product(s) or product line(s), including product strategy definition, requirements analysis, and pricing. Monitors the development of business plans, assesses market penetration, and product positioning to drive competitive advantage, revenue and market share. Reduces broad concepts and business strategies into structured product marketing plans. Oversees market research, monitors competitive activity, and identifies customer needs. Establishes pricing strategies and develops marketing tools for successful product introductions. Communicates customer feedback to engineering, manufacturing and sales to enhance existing product(s) or product line(s). Leads new product definition and business plans with joint departments. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
What you’ll do
- Align on Product Transfers and Product Roadmaps for Etch Upgrades working with EPG
- Owns Upgrade Product Pre-Discount Pricing
- Tracks GM% for single product pricing (aligns on total COGS working with RBMs, Config. Engineers, and Product Managers)
- Owns upgrade product transfers (product road map) working with Product Management teams in Upgrades PL, EPG and other stakeholders
- Owns and maintains Upgrades Product Collateral and ensures delivery of value proposition to customers/ATs
- Develop Market Requirements Statement and Business Plan for new upgrade product development including Served Available Market (SAM)
- Prepares Marketing Plan for Upgrade Product Fan out and aligns with PL Head
- Work with PL head, PL BD head and PL BD to prioritize market share strategy
- Conducts Product Training (either in MRMs or offline)
- Shares CI with rest of Lam Stakeholders (CSBG and outside)
- Drives roadmap alignment with account teams
- Track global installed base benchmarks and trends
- Owns Upgrades PL strategy cycle and deliverables that go into CSBG PL (IBR, QBR, ESPC, SAR, AOP, etc.)
Who we’re looking for
The ideal candidate will have an MS or Ph.D. in either Engineering (Chemical, Material Science, Mechanical) or Sciences or an MBA (General Management, Operations, Marketing specialization) and 5+ years or equivalent experience in Semiconductor Equipment industry or Semiconductor Manufacturing.
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
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Salary
CA San Francisco Bay Area Salary Range for this position: $137,000.00 - $287,000.00.
The above salary range for this position is relevant to applicants that reside or work onsite in the California, San Francisco Bay Area only. Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role. Actual salary may vary from salary offered due to numerous factors including but not limited to unpaid time off, unpaid leave, company mandated shutdown, and other relevant factors.
Our Perks and Benefits
At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
Other facts
About Lam Research
Lam Research Corp. (NASDAQ:LRCX) At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.
Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.
The impact we have on the world is made possible by focusing on our people. We recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.
Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.
Ready to help define the future of technology? Join us: www.lamresearch.com/careers
What you'll do
- The role involves directing the development of market requirements for specific products, including strategy definition and pricing. It also includes overseeing market research and communicating customer feedback to enhance product offerings.
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