Park Nicollet is looking to hire a Team Lead, Laboratory Support Services to join our team!  Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. 

Position Summary:

Assumes responsibility for monitoring adherence to PNHS and Laboratory policies and procedures. Participates in planning, implementing and directing of programs, procedures and staffing to ensure uninterrupted quality personalized care and service to our customers.

Scheduling. Training and onboarding HOD staff, IP staff and EC techs. Competencies of HOD staff and IP staff. Coordination of staff c360s, MyLearning and staff meetings. Support staffing concerns including calling staff, leaders and/or departments. Providing constructive, in-the-moment feedback to team. Special assignments and other duties as assigned. 

Required Qualifications:

Education, Experience or Equivalent Combination:

• High school diploma or equivalent

• Minimum of one year related experience

• Must be willing to maintain competence through continuing education

Licensure/ Registration/ Certification:

• For Phlebotomy: American Society of Clinical Pathology (ASCP) or National Certification Agency (NCA) certification recommended.

Knowledge, Skills, and Abilities:

• Demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and assure safety of patients. 

• Exhibits a high degree of organization with proven leadership skills in planning and directing work tasks and staff.

• Demonstrates effective written and verbal communication and problem solving skills. 

• Possesses the ability to use professional discretion with patient information

Preferred Qualifications:

Education, Experience or Equivalent Combination:

• Previous experience in the laboratory and in a leadership role is preferred.

Knowledge, Skills, and Abilities:

• Telephone, Fax, Photocopier, Personal Computer, Printer, and laboratory equipment as required by area.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.