About this role
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.
FTE: 0.0; Per Diem/Casual
Work Schedule: Required to work a minimum of four shifts per month - two shifts must be a weekend shift.
Required Qualifications:
- Experience: 1 year of customer service experience required
Salary Rate: $19.49/hour
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
Other facts
About Lakeview Hospital
A transforming and healing presence on the Northshore since 1977, Lakeview Hospital serves patients from across St. Tammany Parish, including Lacombe, Abita Springs, Madisonville, Covington, Mandeville, Slidell, and beyond. This 167-bed, full service, acute care hospital includes a 24/7 Emergency Room, a Heart Center, a Surgical Institute, a Rehabilitation Center, and a Behavioral Health Center.
Lakeview’s staff of 800 including more than 240 physicians and specialists, all working to provide a standard of care patients can count on, including nationally recognized heart and stroke care, diabetes care, orthopedic services, outpatient rehabilitation services, women’s care, award-winning behavioral health services, and a full range of outpatient services.
Our emergency department is the only level II trauma center in St. Tammany Parish and the only local ER staffed with all board-certified physicians. It is also a senior-friendly designated ER, designed to enhance the overall experience for people aged 65 and over.
Lakeview Regional Physician Group employs over 30 physicians who see patients at 11 convenient locations on the Northshore providing care in family medicine, general surgery, heart care, internal medicine, orthopedics, and vascular care.
Lakeview Hospital takes its signature brand of health and wellness beyond the hospital’s Covington campus. Partnerships with local and national organizations put the hospital at the forefront of popular community activities. These efforts help to educate our neighbors about achieving optimal health and wellness and being there for them and their families in their greatest hour of need. It’s not just what we do—it’s who we are.
What you'll do
- The Call Center Associate communicates with patients and staff to provide meal guidance based on nutritional requirements. They also use computer applications to place and verify meal orders.
Ready to join Lakeview Hospital?
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