LV
Client Coordinator
full-time•Missouri City
About this role
<p><strong>POSITION SUMMARY:</strong></p>
<div><span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="" data-olk-copy-source="MessageBody">Client</span> <span class="markjjhlaninm" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Coordinators</span> are known as our front office liaison. They help facilitate the front office. <span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Client</span> <span class="markjjhlaninm" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Coordinators</span> are responsible for greeting <span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">client</span>s and making them feel welcomed. <span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Client</span> <span class="markjjhlaninm" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Coordinators</span> must be personable with the <span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">client</span>s. Must always smile and maintain an even, friendly demeanor, while on the job. <span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Client</span> <span class="markjjhlaninm" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Coordinators</span> must escort <span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">client</span>s and patients to clean, empty exam, free of persistent, offensive odors. Accurately weigh the pet on the correct scale for the pet. Assist <span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">client</span>s to their cars if necessary. Offer water to <span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">client</span>s or patients in need. <span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Client</span> <span class="markjjhlaninm" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Coordinators</span> must keep the reception area clean and organized by dusting, picking up trash and organizing the work area. This position must clean exam rooms between <span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">client</span>s and straighten them as needed by sweeping, cleaning the exam table & instruments & restocking rooms. Always keep coffee stocked and available for <span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">client</span>s.</div>
<div>The <span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Client</span> <span class="markjjhlaninm" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Coordinators</span> must be in close communication with the assistants/technicians. <span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Client</span> <span class="markjjhlaninm" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Coordinators</span> are responsible for announcing that the assistants/doctors next exam room has been loaded. This position must also have knowledge of timing with all appointments going on in a given time. <span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Client</span> <span class="markjjhlaninm" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Coordinators</span> should also have a general knowledge of the flow throughout the entire hospital during the workday. This position works closely with the CSR’s as well communicating and assisting them regularly as needed.</div>
<div><span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Client</span> <span class="markjjhlaninm" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Coordinators</span> must build positive professional relationships with <span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">client</span>s and staff members. <span class="markj2tv3owir" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Client</span> <span class="markjjhlaninm" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="">Coordinators</span> should have completed their high school diplomas and must pursue on-the-job training. </div>
<p> </p>
<p><strong>WHAT WE’RE LOOKING FOR (Essential Qualifications):</strong></p>
<p><br><strong>Education</strong>:<br>• High School Diploma or GED required<br>Professional Licenses/Certifications: None<br>Experience:<br>• 1+ years experience in retail sales or customer service preferred<br>• Experience in a medical facility desired<br>Knowledge, Skills and Ability:<br>• Ability to provide effective customer service principles<br>• Basic knowledge of medical terminology<br>• Basic proficiency with a variety of computer programs including Microsoft Office Suite<br>• Basic written, verbal, and active listening communication skills<br>• Strong customer relations and interpersonal skills<br>• Exercises tact and diplomacy in dealing with sensitive issues and situations<br>• Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions<br>• Strong organizational and time management skills<br>• Effectively and quickly responds to requests in a proactive manner<br>• Strong attention to detail and high level of accuracy</p>
<p><strong>PHYSICAL DEMANDS:</strong></p>
<p><br>While performing the duties of this job, the team member is regularly required to talk and hear.<br>The team member must frequently use a computer for long periods of time. Specific vision<br>abilities are required to do this job including close vision. This position requires walking and/or<br>standing for long periods of time, bending, reaching, grasping, and repetitive motions. May be<br>exposed to disinfectant/sanitation chemicals, pets dander, and excretions. This position is<br>exposed to low to moderate noise levels. Must be able to lift up to 30 lbs. unassisted, 50 lbs. with<br>assistance. Must be able to work flexible hours including evenings and weekends.</p>
<p><strong>SUPERVISORY RESPONSIBILITIES:</strong> None</p>
What you'll do
- Client Coordinators greet clients, ensure a welcoming environment, and maintain cleanliness in the reception and exam areas. They also communicate with assistants and technicians regarding appointment flow and assist clients as needed.
About Lakefield Veterinary Group
Lakefield Veterinary Group is a family-owned veterinary hospital acquisition company, preserving the independence and local legacy for veterinarians looking to sell their practice. Our promise is to preserve and elevate what makes your practice special. Our approach is tailored to each individual hospital. And it's driven by our belief that every client, like every pet, is different and is looking for someone who sees their individual needs.
We’re continuously looking to partner with those who share our values and understand the importance of legacy and community. Looking to sell your practice or interested in joining our team?
Please contact us at [email protected].
Ready to join Lakefield Veterinary Group?
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Frequently Asked Questions
What does a Client Coordinator do at Lakefield Veterinary Group?
As a Client Coordinator at Lakefield Veterinary Group, you will: client Coordinators greet clients, ensure a welcoming environment, and maintain cleanliness in the reception and exam areas. They also communicate with assistants and technicians regarding appointment flow and assist clients as needed..
Is the Client Coordinator position at Lakefield Veterinary Group remote?
The Client Coordinator position at Lakefield Veterinary Group is based in Missouri City, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Client Coordinator position at Lakefield Veterinary Group?
You can apply for the Client Coordinator position at Lakefield Veterinary Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.