Director of Quality

Description

Labconco is seeking a hands-on Director of Quality to lead and strengthen our quality organization across Labconco's manufacturing locations and its subsidiary companies. For more than 100 years, Labconco has been recognized for building high-quality, reliable products that customers trust. This leadership role is ideal for someone who believes quality is built on the floor, not just in procedures. You will work closely with manufacturing and cross-functional teams, remain visible in day-to-day operations, and help ensure our products consistently meet the expectations of a premium, global brand.

The Director of Quality will build and lead a strong team, set clear quality expectations, and foster a culture of accountability and continuous improvement throughout the organization. You will partner with leaders across operations, engineering, supply chain, and service to address issues, support production demands, and drive practical, data-informed decisions. If you are a people-focused leader who values hands-on involvement, takes pride in craftsmanship, and wants to protect and extend the reputation of a 100-year-old company and its growing family of businesses, we encourage you to apply and help shape the next chapter of Labconco’s legacy.

Requirements

Essential Duties and Responsibilities

• Set, maintain and optimize a quality system appropriate for a premium, global brand
• Lead analysis and remedy of product field failure issues to minimize customer issues and hit warranty cost benchmarks
• Meet / collaborate with vendors as needed for plant, product and quality system reviews to ensure top tier supplier quality levels
• Develop and utilize organizational data tools to drive corrective actions and decision making, report regularly to key stakeholders on orgnaizational performance as it relates to quality KPIs
• Responsible for ongoing organizational and facility compliance will all relevant external standards, including ISO regulations.
• Review product test results, investigate problems and seek solutions.
• Conduct routine Quality Audits and report the quality performance to Corporate Management
• Set expectations for conforming and non-conforming materials. Review and investigate any questionable non-conforming materials. 
• Review and investigate Returned Material Authorizations (RMA) and Product Performance Reports (PPR) and recommend corrective action where necessary.
• Manage inspection personnel, advise Manufacturing personnel, and take appropriate action when necessary for incoming components, materials and other supplies required.  
• Manage team training and ensure staff is properly positioned to support production demands.
• Maintain awareness of service trends, production line problems and returned material issues and work with appropriate stakeholders to develop and implement solutions.
• Responsible for all production tools and equipment, calibration, and the program to ensure that we comply with established procedures.
• Prepare and follow department budget.
• Perform other duties as assigned by Management. 

Supervisory Responsibilities

Directly supervises associates in the Quality Assurance department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Benefits

• PTO, 9 paid holidays, Medical, HSA, FSA, Dental, Vision, 401k (Traditional and Roth), Company paid life insurance, LTD & STD.

EOE/M/F/Vet/Disabled