Warranty Parts Return Clerk (19858)

Job DetailsJob Location: Phoenix - Phoenix, AZ 85035Position Type: Full TimeEducation Level: Not SpecifiedTravel Percentage: NoneJob Shift: DayLa Mesa RV A family owned and operated company, La Mesa RV was founded in 1972. Our original location was in La Mesa, California. We have recently relocated to Phoenix, AZ. Our business philosophy is Customers and Employees are the most important people in the world. Putting this belief into practice has enabled James K, our founder, to guide LMRV on a path of growth and prosperity. LMRV has grown over the years to become one of the largest multi-location RV dealerships in the world and is recognized as a leader in the industry. PRIMARY FUNCTIONS AND RESPONSIBILITIES:   Receive and track all warranty return parts from technicians. Catalog all parts as they come into warranty return area. Communicate with warranty departments to determine part return requisitions. Take pictures of the returned part and upload to the warranty picture server. Package and create shipping labels for parts return. Create and maintain a warranty tracker with parts information, tracking number, return date and any other relevant information. Ship parts to manufacturer. Discard returned parts that don’t require shipping to manufacturer. Label and shelf warranty return parts. Ensure all warranty parts are rotated in 30- or 60-days intervals. Communicate effectively with manufacturer regarding warranty parts. Ensure warranty parts are logged and shipped in a timely manner. Provide coverage and/or assistance for other service & warranty staff if needed. Other duties as assigned.   PHYSICAL REQUIREMENTS:    Requires ability to hear and speak. Requires the ability to work outside of normal business hours or on weekends to meet deadlines on occasion. Requires prolonged sitting for up to 8 hours. Requires ability to climb or balance, kneel or stoop occasionally. Require ability to safely operate equipment with or without assistance. Requires ability to visually observes the conditions of surroundings. Requires ability to stoop, bend, reach, lift and carry items between 20 and 55lbs often. Requires ability to work in varying extreme hot, cold, and wet temperatures on occasion. QualificationsQUALIFICATIONS: Skills & Abilities: Demonstrable ability to multi-task and adhere to deadlines. Utilizes problem solving skills for business related issues and works proactively to find solutions. Ability to adapt to new processes and make adjustments as needed. Requires ability to read, hear, speak, comprehend and carry out verbal and written instructions & Standard Operating Procedures (SOP). Dependable and trustworthy. Must be able to stay organized and complete projects in a timely manner.     Experience and Education: High school diploma or equivalent. Knowledge of parts warranty and service. 1 year of warranty experience. 1-3 years in RV or automotive field. La Mesa RV and affiliated companies are an Equal Opportunity Employer that strives to provide an inclusive work environment through the diverse talents of our team. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.