About this role
Deliver joy, flavor, and French-inspired hospitality.
At la Madeleine, we believe in creating a warm, welcoming space where guests can relax, connect, and enjoy delicious French-inspired food. We’re looking for enthusiastic, detail-oriented team members to join our Catering & Delivery Team and help us bring delicious experiences to our guests with care and hospitality. Whether you’re coordinating orders behind the scenes or delivering smiles on the road, you’ll play a key role in ensuring every catering experience is magnifique!
Why You’ll Love Working with Us
- Earn Extra – Average $3.00/hr in tips through our café tip pool*
- Flexible Scheduling – AM/PM shifts available, Full-Time or Part-Time
- No Late Nights – We close at 9 PM
- Comprehensive Benefits – Health, dental, and vision insurance options (Full-Time)
- Employee Discounts – On food, pastries, and catering
- Growth Opportunities – Learn and grow into new roles within the company
- Supportive Team Environment – Your effort and ideas make a real difference
What You’ll Do
- Manage Catering Orders: Take and process catering requests accurately, ensuring every detail — from menu selections to timing — is perfect.
- Deliver with Care: Load, transport, and deliver catering orders safely, ensuring each arrives fresh, complete, and beautifully presented.
- Provide Exceptional Service: Greet clients with professionalism and warmth, creating a lasting positive impression.
- Coordinate and Communicate: Work with kitchen and café teams to organize orders, confirm details, and meet delivery timelines.
- Maintain Quality: Check food presentation, temperature, and packaging for every order.
- Represent the Brand: Act as the friendly, professional face of La Madeleine at every delivery and event.
- Stay Organized & Safe: Follow food safety procedures, keep the vehicle and workspace clean, and adhere to all company and traffic guidelines.
- Promote Catering: Help spread the word about La Madeleine’s catering by connecting with local businesses and guests.
What You’ll Bring
- A genuine passion for people, food, and service
- Strong communication and organizational skills
- Ability to multitask and stay calm under pressure
- A valid driver’s license with a clean driving record
- Physical ability to lift, carry, and deliver catering trays and boxes
- Prior catering, delivery, or customer service experience is a plus
This position operates in both restaurant and delivery settings. La Madeleine staff are frequently exposed to hot equipment, cleaning chemicals, and moderate noise levels. Regular standing, bending, lifting, and reaching are required.
We’re proud to offer a welcoming and inclusive workplace for all. HZ LMCasualFoods dba La Madeleine maintains a work environment that respects the dignity of every individual and prohibits discrimination or harassment based on race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity or expression, disability, veteran status, or any other protected characteristic under law.
*Tips vary depending on tier and location.
Other facts
About la Madeleine
Since opening the doors of our first location in 1983, la Madeleine has grown from a single local bakery to a beloved French café concept with approximately 85 locations nationwide. Our plan is to continue growth with new cafés in our existing markets, as well as in new franchise markets.
Our passion for serving handcrafted, crave-worthy country French-inspired dishes makes us a favorite with critics and guests alike. Our casual French home atmosphere and versatile menu makes us the perfect place for any meal or a special afternoon treat. La Madeleine guests are greeted with a friendly “bonjour” and an inviting ambiance where they can relax while enjoying time with friends and family. With a menu that satisfies cravings morning, noon, and night, it’s no wonder our guests keep coming back.
What you'll do
- The Catering Specialist will manage catering orders, ensuring accuracy and quality, while also delivering orders safely and providing exceptional service to clients. They will coordinate with kitchen and café teams to meet delivery timelines and promote catering services.
Ready to join la Madeleine?
Take the next step in your career journey