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Key Account Manager – Sephora
full-timeNew York$100k - $110k

Summary

Location

New York

Salary

$100k - $110k

Type

full-time

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About this role



JOB SUMMARY:
The Key Account Manager will support the growth and development of L’Occitane at Sephora in the USA and Canada. The ideal candidate is sales-driven, detail-oriented, and a proactive team player. This role is responsible for supporting the Sephora business in alignment with L’Occitane’s brand vision and serving as a key advocate for the business with both internal and external stakeholders. Strong business acumen and the ability to work effectively with Sephora’s corporate support team is essential.

JOB RESPONSIBILITIES:
  • Support the Sales Director in managing projects directly related to the Sephora USA and Canada business.
  • Managing communication with Sephora related to assortment changes, new product intake forms, price changes, PDP asset submissions, stock callouts, and day-to-day administrative tasks.
  • Process weekly sales reporting every Monday, including sales performance and product trend analysis recaps.
  • Track and report on sell-in and sell-out performance.
  • Analyze weekly inventory reports to support healthy weeks of supply and drive increased orders to support sell-out.
  • Manage vendor setup and purchase order processing for merchandising, local activations, gratis, and sampling orders.
  • Monitor sales performance and inventory trends to ensure forecasts remain accurate and aligned with the most current business and category trends.
  • Track weekly purchase orders and ensure shipments are executed within the ship window; follow up on delays related to out-of-stocks, chargebacks, or PO discrepancies.
  • Develop and maintain tools to support daily administrative tasks for the Sephora account, with a focus on improving Excel-based reporting and tracking systems.
  • Partner with the Sales Director to coordinate the Field Sales Team in-store resources for store events and training programs to drive sell-out performance.
  • Support the Sales Director in managing sampling initiatives, ratings and review programs, local market activations, and co-op campaigns.
  • Assist the Sales Director in maintaining the marketing calendar, ensuring key dates, programs, and activations are current.
  • Partner with the Sales Director and marketing team to coordinate creative briefs and execute merchandising requests.
  • Conduct regular online site audits, including PDP page reviews and SKU updates.
  • Assist with presentation planning for meetings and external presentations (e.g., Market meetings).
  • Support additional requests from Wholesale team partners as needed.
  • Provide ad hoc business support to the Sales Director as required.

KEY PERFORMANCE INDICATORS:
    • Achievement of P&L targets for Sephora USA and Canada, delivering both top-line growth and bottom-line profitability.
    • Sustained sales growth across Sephora USA and Canada, aligned with the three-year plan.
    • Maintain collaborative relationships with key Sephora stakeholders, supporting the Sales Director.
  • Provide actionable insights and identify opportunities for improvement in daily account management operations.
  • Effective ownership and execution of administrative tasks and projects, ensuring accuracy, timeliness, and operational excellence.

REQUIREMENTS:
EDUCATION:
    • Bachelor’s degree required
EXPERIENCE:
    • 5+ years of documented and quantifiable success in Wholesale Account management and development in a relevant consumer products industry (cosmetics, beauty, skincare, wellness).
    • Sephora experience preferred.
SKILLS:
  • Proven track record in sales, account management, and business development within the premium beauty industry.
  • Strong business acumen and deep knowledge of the beauty sector.
  • Highly organized with strong attention to detail.
  • Strategic thinker with the ability to execute tactically.
  • Strong work ethic and self-motivated.
  • Collaborative team player with a supportive management style.
  • Entrepreneurial mindset, with the ability to identify and act on growth opportunities.
  • Strong oral and written communication skills.
  • Advanced proficiency in Microsoft Excel, and strong skills in Word and PowerPoint.
PHYSICAL & TRAVEL REQUIREMENTS:
    • Must be able work in normal office conditions
    • Must be able to work 8 hours per day and be on his/her feet for extended periods of time
    • Must be able to travel via airplane within the U.S. and Internationally.
The compensation for this role ranges from $100K-$110K for the NYC region. Exact compensation will vary based on factors including but not limited to, experience, skills, and geographic location. In addition to annual salary, this position is eligible for participation in a highly competitive bonus program. 
 

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Other facts

Tech stack
Sales,Account Management,Business Development,Organizational Skills,Attention to Detail,Strategic Thinking,Communication Skills,Excel Proficiency,Team Collaboration,Entrepreneurial Mindset,Inventory Management,Project Management,Data Analysis,Problem Solving,Customer Relationship Management,Market Analysis

About L'Occitane En Provence

Team size: 11-50 employees
Industry: Financial Services

What you'll do

  • The Key Account Manager will support the growth of L’Occitane at Sephora by managing communication and projects related to the Sephora business. This includes sales reporting, inventory analysis, and coordination of marketing initiatives.

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Frequently Asked Questions

What does L'Occitane En Provence pay for a Key Account Manager – Sephora?

L'Occitane En Provence offers a competitive compensation package for the Key Account Manager – Sephora role. The salary range is USD 100k - 110k per year. Apply through Clera to learn more about the full compensation details.

What does a Key Account Manager – Sephora do at L'Occitane En Provence?

As a Key Account Manager – Sephora at L'Occitane En Provence, you will: the Key Account Manager will support the growth of L’Occitane at Sephora by managing communication and projects related to the Sephora business. This includes sales reporting, inventory analysis, and coordination of marketing initiatives..

Why join L'Occitane En Provence as a Key Account Manager – Sephora?

L'Occitane En Provence is a leading Financial Services company. The Key Account Manager – Sephora role offers competitive compensation.

Is the Key Account Manager – Sephora position at L'Occitane En Provence remote?

The Key Account Manager – Sephora position at L'Occitane En Provence is based in New York, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Key Account Manager – Sephora position at L'Occitane En Provence?

You can apply for the Key Account Manager – Sephora position at L'Occitane En Provence directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about L'Occitane En Provence on their website.