About this role
Salary Range: $102,183.00 (Min.) - $132,838.00 (Mid.) - $163,492.00 (Max.)
Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.
Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.
Job Summary
The Program Manager III oversees multiple complex programs in the department. This position designs and manages the implementation, operations, and the evaluation of strategic programs or functions of the assigned program of responsibility.
The position strategizes implements and maintains program initiatives that adhere to the department’s goals.
Acts as a Subject Matter Expert, (SME) serves as a resource and mentor for other staff.
Duties
Aligns program goals with the organizational strategy. Defines and maintains standards for program management within the department.
Develop program goals and objectives. Ensure team members have the resources needed to meet their objectives.
Responsible for defining the metrics, quality standards, and documentation required for consistent project management and execution across the business
Serves as SME for all programmatic processes and procedures. Provide strategic direction to program start-up and closeout activities including development, and refinement of program management tools, resources, and processes.
Directly responsible for the financial management of assigned programs including the development, tracking, and updating of budgets; monitoring monthly projections and actuals; obligated funds notifications; budget modifications and other financial matters.
Designs and orchestrates the delivery of applicable communication to staff and management to establish goals and strategies related to the program.
Oversee the development and implementation of annual work plans, ensuring timely and high-quality reviews and submissions.
Collaborates with key stakeholders on program implementation and facilitate communications with cross-functional departments on the status of ongoing activities, manage compliance to scope and reporting requirements. Ensure approval from management are in place.
Provides recommendations and guidelines on strategic business development, including the identification and pursuit of new business opportunities, and technical assistance to support full cycle program development.
Duties Continued
Manage and troubleshoot issues, including but not limited to cross-functional team relations, financial, and regulatory compliance, reporting and documentation.
Applies subject matter expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.
Perform other duties as assigned.
Education Required
Education Preferred
Experience
At least 5 years of strong program management experience with large and complex programs.
Experience performing problem solving, policy, and/or program implementation.
Experience in overseeing program/project teams
Skills
Required:
Strong ability to build strong relationship management with a diverse set of partners
Ability to convey complex information, listen actively, and negotiate effectively.
Strong skills in strategic thinking.
Ability to Identify and analyze issues, and devise effective solutions.
Demonstrated ability to Stay open to change and continuously learn.
Understand the wider objectives of the program, such as business and strategic goals.
Strong knowledge of budgeting and resource allocation procedures.
Licenses/Certifications Required
Licenses/Certifications Preferred
Required Training
Physical Requirements
Additional Information
Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.
L.A. Care offers a wide range of benefits including
- Paid Time Off (PTO)
- Tuition Reimbursement
- Retirement Plans
- Medical, Dental and Vision
- Wellness Program
- Volunteer Time Off (VTO)
Other facts
About L.A. Care Health Plan
L.A. Care’s mission is to provide access to quality health care for L.A. County’s low-income communities, and to support the safety net required to achieve that purpose. As a publicly operated health plan, L.A. Care Health Plan serves more than 2.6 million members in Los Angeles County, making it the largest publicly operated health plan in the country. L.A. Care offers four health coverage plans including Medi-Cal, L.A. Care Covered™, L.A. Care Medicare Plus and the PASC-SEIU Homecare Workers Health Care Plan, all dedicated to being accountable and responsive to members. L.A. Care prioritizes quality, access and inclusion, elevating health care for all of L.A. County. For more information, follow us on X, Facebook, LinkedIn, Instagram and YouTube.
To learn more, visit www.lacare.org.
*For urgent inquiries: 1-888-4LA-CARE (1-888-452-2273)
What you'll do
- The Program Manager III oversees multiple complex programs, designing and managing their implementation and evaluation. They align program goals with organizational strategy and ensure compliance with standards and metrics.
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